Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Training
Languages
Personal Information
Timeline
Generic

MOUSTAFA ALOKSHI

Sebha,Libya

Summary

A proactive HR and administrative officer with a proven ability to quickly adapt to new challenges. Possesses strong problem-solving skills and a track record of fostering effective relationships with employees, clients, and stakeholders. Focused on supporting organizational growth and operational efficiency through seamless HR management and administrative coordination. Demonstrates an unwavering commitment to continuous learning, staff development, and process optimization, ensuring the smooth running of daily operations.

Overview

8
8
years of professional experience

Work History

HR Officer

International Rescue Committee
08.2023 - Current
  • Oversaw a wide range of HR functions, including recruitment, onboarding, employee relations, performance management, and policy implementation.
  • Managed employee benefits programs with a focus on medical insurance, ensuring timely enrollment, claims assistance, renewals, and coordination with third-party providers.
  • Conducted new hire orientations, clearly communicating policies, the code of conduct, and benefits packages to enhance employee understanding and engagement.
  • Served as the primary point of contact for employee inquiries related to health insurance, leaves, and wellness benefits, ensuring high-quality service and resolution.
  • Maintained and updated HR systems with accurate employee data, benefits records, and compliance documentation.
  • Managing payroll processes by managing deductions related to taxes, insurance, and tracking attendance, leaves, and medical plans.
  • Ensured legal and regulatory compliance in all HR and benefits practices, including labor law updates, insurance audits, and confidential data handling.

Data Entry Operator

INTERSOS
10.2022 - 03.2023
  • Accurately entering and updating data from various source documents into digital databases, ensuring completeness, correctness, and consistency in all records.
  • Reviewing incoming documentation such as forms, reports, applications, and correspondence to identify relevant data for entry and proper classification.
  • Maintaining organised electronic and physical filing systems for easy retrieval, archiving, and security of sensitive information.
  • Performing regular quality checks to identify errors or inconsistencies, making necessary corrections to ensure data integrity and compliance with work standards.
  • Collaborating with internal departments to clarify data discrepancies and ensure timely and accurate input across systems.

Community Health Volunteer

World Health Organization
01.2022 - 09.2022
  • Assisting in delivering basic health education and services to underserved populations, focusing on preventive care, hygiene, nutrition, and disease awareness.
  • Supporting public health campaigns on immunisation, maternal and child health, and COVID-19 awareness by distributing materials and providing one-on-one education.
  • Collaborating with local clinics, NGOs, and health professionals to organise health camps, vaccination drives, and awareness events.
  • Collecting and recording health data from the community, assisting in the monitoring of health trends and reporting back to supervisors or program coordinators.

Support Services Officer

Danish Refugee Council
07.2021 - 12.2021
  • Acting as the key focal point for support services in the South Region, ensuring efficient coordination and implementation of human resources, financial, and supply chain operations in compliance with DRC policies and donor requirements.
  • Human Resources: Managing recruitment processes, staff onboarding, timesheet tracking, leave management, and personnel documentation. Administering payroll and employee benefits, including health insurance enrollment, claims support, and policy updates.
  • Finance: Oversaw day-to-day financial transactions, including petty cash management, expense reporting, voucher preparation, and monthly financial reconciliations.
  • Supply Chain & Logistics: Coordinating the procurement of goods and services in line with DRC procurement procedures. Monitoring inventory levels, maintaining asset registers, and ensuring proper warehousing and distribution of supplies.
  • Provided administrative support to field teams, including travel coordination, event logistics, and documentation for audits and donor reviews.
  • Liaising with country-level management to ensure smooth operational support and quick resolution of field-level challenges.
  • Maintaining accurate records and reporting tools for HR, finance, and logistics activities.

Support Services Assistant

Danish Refugee Council
10.2019 - 06.2021
  • Assisted in day-to-day support service activities, including basic tasks in human resources, finance, logistics, and safety coordination.
  • HR: Supporting recruitment logistics, staff onboarding, leave tracking, and filing of personnel documents.
  • Finance: Handling petty cash, collecting expense documents, and assisting with preparing vouchers.
  • Supply Chain: Helping with procurement processes, tracking stock levels, and supporting the distribution of supplies.
  • Safety: Providing support in sharing safety information with staff and helping ensure basic safety protocols were followed in the field.
  • Maintaining organised records and supporting general administrative tasks such as travel booking, meeting preparation, and document filing.

Educator

Youth Peer Education Network (Y-PEER LIBYA)
07.2017 - 12.2020
  • Facilitating peer-to-peer educational sessions on youth-related issues, including general health, illness prevention, and mental health.
  • Empowering young people through workshops, campaigns, and community outreach to make informed decisions about their health and well-being.
  • Collaborating with local and international partners to implement youth engagement strategies aligned with Y-PEER's goals.
  • Designing and delivering interactive training modules to enhance youth leadership, communication, and advocacy skills.
  • Monitoring and evaluating the effectiveness of educational programs through feedback, assessments, and performance indicators.

Chief Executive Officer

EYLYES Company
11.2019 - 04.2020
  • Led the overall management of EYLYES, a dynamic workspace tailored for students and freelancers.
  • Developing and executing business strategies to attract and retain students and freelancer members, expanding the company's marketing and enhancing member engagement.
  • Oversaw the design and implementation of flexible workspace offerings, meeting rooms, and virtual services to meet the diverse needs of students and freelancers.
  • Managing budgeting, financial planning, and resource allocation to optimise profitability and ensure sustainable growth of the business.
  • Ensuring compliance with health, safety, and legal regulations, and maintaining a safe and inclusive environment for all customers.

Enumerator

Mercy Corps Organization
08.2018 - 01.2019
  • Collecting and verifying data for program assessments, surveys, and evaluations, ensuring accuracy and consistency in alignment with Mercy Corps' objectives and standards.
  • Conducting household interviews, focus group discussions, and key informant interviews to gather data on various topics.
  • Assist in the preparation of data collection tools (surveys, questionnaires) and ensured they were adapted to the local context and cultural sensitivities.
  • Maintaining a high level of confidentiality and data integrity, ensuring that all collected information was properly stored and secured according to organisational protocols.
  • Contributing to the monitoring and evaluation process by helping to identify gaps in program delivery and suggesting areas for improvement.

Researcher

Diwan Marketing Research
10.2017 - 10.2018
  • Conducting market research studies to gather insights on consumer behaviour, market trends, and competitive analysis, and providing actionable data to inform client strategies.
  • Designing and implementing surveys, focus groups, and in-depth interviews to collect qualitative and quantitative data, ensuring the accuracy and reliability of results.
  • Analysing data using statistical tools and software, preparing detailed reports with key findings and recommendations tailored to clients’ needs.
  • Ensuring data integrity and confidentiality throughout the research process, adhering to ethical standards and company policies.

Education

Bachelor's degree - Oral and Dental Surgery

Sebha University
Sebha, Libya
01.2020

Diploma - Medical Science

Jaber Bin Hayyan Secondary School
Sebha, Libya
01.2013

Skills

  • Employee relations
  • Payroll administration
  • Benefits management
  • Conflict resolution
  • Data management
  • Microsoft Excel
  • Effective communication
  • Teamwork and collaboration
  • Customer relationship management
  • Organizational development
  • Multitasking Abilities
  • HR data management
  • Attention to detail
  • Decision-making
  • Adaptability
  • Problem-solving
  • Microsoft office
  • Corporate relationships

Hobbies and Interests

  • Reading
  • Tourism
  • Charity
  • Swimming
  • Photography

Training

  • Compass 9 Program - Harvard Business Publishing, 2024
  • Microsoft Dynamics 365 ERP System, 2024
  • Preventing Fraud and Corruption, 2023
  • Fundamentals of Safeguarding, 2023
  • Prevention of sexual exploitation and abuse (PSEA), 2022
  • Safeguarding essential online course, 2022
  • GBV Case Management, 2021
  • TOT Training for Community Health Volunteers in the south region, 2021
  • Online Course on Code of Conduct - Introduction to Dynamics - DDG Operation - HR Onboarding - Time and Payroll - Performance & Development Review - HR Data, 2020/2021
  • Hostile Environment Awareness Training (HEAT), 2020
  • Conflict management, problem, and solution with medical field training, 2019
  • Protection and humanitarian principles training, 2018
  • Basic training On RH - HIV - GBV, 2017

Languages

  • English, Intermediate.
  • Arabic, Fluent.

Personal Information

  • Title: Dentist
  • Date of Birth: 12/02/95

Timeline

HR Officer

International Rescue Committee
08.2023 - Current

Data Entry Operator

INTERSOS
10.2022 - 03.2023

Community Health Volunteer

World Health Organization
01.2022 - 09.2022

Support Services Officer

Danish Refugee Council
07.2021 - 12.2021

Chief Executive Officer

EYLYES Company
11.2019 - 04.2020

Support Services Assistant

Danish Refugee Council
10.2019 - 06.2021

Enumerator

Mercy Corps Organization
08.2018 - 01.2019

Researcher

Diwan Marketing Research
10.2017 - 10.2018

Educator

Youth Peer Education Network (Y-PEER LIBYA)
07.2017 - 12.2020

Bachelor's degree - Oral and Dental Surgery

Sebha University

Diploma - Medical Science

Jaber Bin Hayyan Secondary School

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