Moustapha Sarr
Madison,WI
Summary
Motivated and detail-oriented Information Science & Technology student with robust analytical skills and proficiency in SQL, Python, and data visualization. Experienced in developing data-driven projects, generating actionable reports, and providing technical support. Eager to apply academic project experience and technical acumen to a Managed Care Data Analyst role, ensuring accurate data analysis and clear report presentations to support healthcare program initiatives.
Overview
5
5
years of professional experience
Work History
Volunteer/Informal
Freelance IT Support & Data Analysis
01.2021 - Current
- Delivered first-level technical support via phone, email, and in-person, resolving issues and gathering data on support trends
- Assisted in troubleshooting and resolving hardware/software issues, while analyzing incident data to identify areas for service improvement
- Generated summary reports of support tickets to highlight common issues and recommend preventative measures
- Developed strong communication and organizational skills through working on group projects.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Learned and adapted quickly to new technology and software applications.
Personal Projects
Technology Enthusiast & Personal Projects
01.2020 - Current
- Built and maintained a high-performance PC, managing hardware upgrades and system optimizations
- Developed Python scripts to automate processes and solve practical problems, strengthening data manipulation and analysis skills
- Created and maintained websites using HTML and CSS, integrating user feedback and data analysis techniques for improved usability
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - Information Science & Technology
University of Wisconsin-Milwaukee
Milwaukee, WI05.2025
Skills
- SQL
- Python
- Microsoft Excel
- Data Visualization
- Automation
- Scripting
- Database management
- Spreadsheet software
- Troubleshooting
- Incident tracking
- Customer-oriented support
- Office 365 administration
- Report generation
- Presentation techniques
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Collaborated with team of [Number] in the development of [Project name].
Soft Skills
- Strong communication
- Teamwork
- Critical thinking
- Problem resolution
Hobbies and Interests
- Data analytics
- Healthcare technology innovations
- Continuous learning
- Volunteer IT support
Relevant Academic Projects
- Healthcare Utilization Analysis, Utilized SQL and Python to analyze healthcare utilization data in an academic project. Developed dynamic reports and visual dashboards to communicate findings and support data-driven decision-making.
- Web Data Reporting Project, Designed and developed a web-based application integrating data reporting modules as part of coursework. Demonstrated strong analytical skills and the ability to transform raw data into actionable insights.
Timeline
Volunteer/Informal
Freelance IT Support & Data Analysis
01.2021 - Current
Personal Projects
Technology Enthusiast & Personal Projects
01.2020 - Current
Bachelor of Science - Information Science & Technology
University of Wisconsin-Milwaukee
Similar Profiles
Sushant TimandeSushant Timande
Deloitte Haskins & Sells LLP at Data AnalysisDeloitte Haskins & Sells LLP at Data Analysis
Brandon GrubbBrandon Grubb
Capstone Project at NFL Data AnalysisCapstone Project at NFL Data Analysis
Brandy Natalia RiosBrandy Natalia Rios
File Clerk at Data Analysis IncFile Clerk at Data Analysis Inc