Movses Arakelyan
Glendale ,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Assistant Manager
BMPP
05.2020 - 04.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Monitored security to protect employees, customers and property.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
High School Diploma -
Glendale Community College
Glendale, CA12.2026
Skills
- Employee Scheduling
- Employee Performance Evaluations
- Recruiting and Interviewing
- Task Delegation
- Operations Management
- Business Development
- Staff Development
- Staff Management
- Following Instructions
- Heavy Lifting
- Goal setting and achievement
- Budgeting and finance
- Sales and marketing
- Critical thinking
- Public speaking
- Process improvement
- Organizational skills
- Industry knowledge
- Improvement Plan Knowledge
- Analytical Thinking
- Data Analysis
- Process Analysis
Languages
Armenian
Native or Bilingual
English
Native or Bilingual
Affiliations
- Going to the gym
- Deadlifting
- Playing soccer
- Playing basketball
- Going to college
- Gaining knowledge everywhere i go
- Traveling
Timeline
Assistant Manager
BMPP
05.2020 - 04.2023
High School Diploma -
Glendale Community College
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