Summary
Overview
Work History
Education
Skills
Timeline
Generic
Moya Coote

Moya Coote

Douglasville,GA

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Food and Beverage Attendant

Six Flags Over GA
05.2025 - Current
  • Maintained a clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated 200+ guests per day to provide a friendly and welcoming experience.
  • Maintained clean and organized dining areas for an enjoyable guest experience.

Front Desk Agent

Ramada
07.2024 - 12.2024
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Maintained clean and organized front desk areas to uphold polished company image.

Sandwich Artist

Db Subs
04.2024 - 07.2024
  • Greeted 150+ guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Restocked and rotated stock in the display case to mitigate stock loss.
  • Maintained a clean and sanitary workstation, contributing to a hygienic dining environment.

Administrative Assistant

Lottery Primary and Infant School
09.2022 - 04.2024
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Transcribed and organized information to assist in preparing speeches and presentations.

Customer Service Agent

Teleperformance
11.2019 - 04.2020
  • Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
  • Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
  • Clearly communicated product features and benefits, helping customers make informed decisions about their purchases.
  • Contributed to achieving company goals by consistently meeting or exceeding performance metrics.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

High School Diploma -

Kenilworth
JAMAICA
05.2023

High School Diploma -

Jamaica Foundation For Life Learning
Jamaica
05.2023

High School Diploma -

Rusea’s High School
JAMAICA
06-2019

Skills

  • Communication
  • Problem Solving
  • Time management
  • Multitasking
  • Teamwork
  • Organization
  • Computer skills

Timeline

Food and Beverage Attendant

Six Flags Over GA
05.2025 - Current

Front Desk Agent

Ramada
07.2024 - 12.2024

Sandwich Artist

Db Subs
04.2024 - 07.2024

Administrative Assistant

Lottery Primary and Infant School
09.2022 - 04.2024

Customer Service Agent

Teleperformance
11.2019 - 04.2020

High School Diploma -

Kenilworth

High School Diploma -

Jamaica Foundation For Life Learning

High School Diploma -

Rusea’s High School