Summary
Overview
Work History
Education
Skills
Timeline
Generic

Moyeen Ahmed

Ellicott City,MD

Summary

Committed and hardworking with years of experience directing food service. Well-rounded leader with talent for supervising employees and Swift problem solver with quick and effective solutions to wide array of issues. Committed and hardworking with 20 years of experience directing food service. Well-rounded leader with talent for supervising employees and Swift problem solver with quick and effective solutions to wide array of issues.

Overview

13
13
years of professional experience

Work History

Food Service Manager

Bel Air Ledo Pizza LLC (Franchise)
11.2021 - Current
  • Supervised daily operations of the kitchen staff to ensure compliance with health and safety regulations .
  • Monitored quality of dishes served by tasting them periodically throughout the day ,
  • Established relationships with vendors to secure favorable pricing on ingredients .
  • Scheduled shifts for kitchen staff in accordance with budget guidelines .
  • Ordered necessary supplies and ingredients on a regular basis to meet operational needs .
  • Worked closely with other departments within the organization to ensure smooth delivery of services .
  • Maintained records of food inventory, supplies, and equipment .
  • Hired, trained, motivated and evaluated team members in order to maximize productivity levels .
  • Developed and implemented standard operating procedures for food service staff
  • Adhered to company food, safety, quality and sanitation policies
  • Responded to customer concerns efficiently, accurately and with detailed information
  • Managed cash flow, overseeing daily receipts and bank deposits
  • Oversaw daily operations of restaurant, ensuring efficient service and customer satisfaction
  • Conducted regular staff meetings to discuss operational improvements and address concerns
  • Conducted performance evaluations for staff, providing feedback and setting goals for improvement
  • Monitored food preparation methods, portion sizes, and presentation to ensure quality standards were met
  • Updated restaurant policies and procedures as needed to improve workflow and efficiency
  • Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items
  • Hired and trained new food service personnel to maintain high productivity levels of staff
  • Trained new employees on restaurant policies, procedures, and customer service standards
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality
  • Oversaw food preparation, production and presentation according to quality standards
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.

Manager

Ledo Pizza & Pasta (Franchise)
01.2012 - 12.2020

• Controls day-to-day operations by scheduling, ordering, and developing the restaurant team members.

• Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions. • Recruits, interviews, and hires team members, conducts performance appraisals, takes disciplinary action, motivates and trains.

• Has authority to hire and terminate (or participate in those decisions) with approval/partnership from Human Resources. • Ensures that the Occupational Safety and Health Act, local health and safety codes, as well as the company safety and security policies are being adhered to.

• Ensures that the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance.

• Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team.

• Maintains fast, accurate service, positive guest relations, and ensures products are consistent with company quality standards.

• Ensures food quality and 100% customer satisfaction.

• Ensures complete and timely execution of corporate & local marketing programs.

  • Accomplished multiple tasks within established timeframes.

Education

BBA Diploma in Personnel Management -

Bangladesh Managemnt Development Centre
03.1986

Bachelor of Arts Management, Accounting, Economics -

Dhaka University
03.1985

Skills

  • Team Development
  • Purchasing
  • Hiring procedures
  • Portion Control
  • Cost Control
  • Customer Service
  • Money Handling
  • Scheduling Staff

Timeline

Food Service Manager

Bel Air Ledo Pizza LLC (Franchise)
11.2021 - Current

Manager

Ledo Pizza & Pasta (Franchise)
01.2012 - 12.2020

BBA Diploma in Personnel Management -

Bangladesh Managemnt Development Centre

Bachelor of Arts Management, Accounting, Economics -

Dhaka University
Moyeen Ahmed