MOYOSORE ADEGBOYE
KITCHENER,Canada
Summary
Motivated and reliable Business Administration student with experience in customer service, sales, and front-desk operations. Strong communication with a professional attitude and ability to thrive in a fast-paced, customer-focused environment. Skilled in building long-lasting client relationships, resolving concerns, and delivering exceptional service. Currently pursuing a Bachelor of Business Administration in International Business Management and seeking to contribute strong service and sales expertise to a dynamic organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Everland Hotel
Lagos, Nigeria
01.2025 - 08.2025
- Welcomed and assisted guests with check-in/check-out procedures
- Managed phone calls, reservations, and booking requests while providing accurate information on hotel services and availability.
- Resolved guest concerns by coordinating with housekeeping, maintenance, and other departments to deliver prompt solutions.
- Maintained a clean, professional workspace to enhance the customer experience and meet hygiene standards.
- Followed health and safety protocols, contributing to a safe and compliant environment for all Guests.
Sales Representative
Beejay Maureen Ventures
Lagos, Nigeria
01.2023 - 04.2025
- Assisted customers with product selection and order fulfillment
- Managed customer inquiries and ensured proper distribution to the right customers at the right time.
- Built and maintained strong relationships with customers, ensuring repeat business and long-term partnerships.
- Managed customer concerns and complaints effectively, ensuring a high level of customer satisfaction and retention.
- Assisted in negotiating contracts and closing deals to meet sales targets.
Student Marketing Ambassador
KITCHENER KROWN DENTAL
Kitchener, ON
02.2026 - Current
- Engaged with patients to promote dental services and increase brand awareness.
- Assisted in organizing community outreach events to enhance patient relationships.
- Developed marketing materials to effectively communicate service offerings.
- Collaborated with team members to ensure consistent messaging across platforms.
- Provided exceptional customer service during promotional events, addressing questions and concerns promptly.
- Enhanced customer engagement through the organization of promotional events and product demonstrations.
Education
Bachelor of Business Administration (BBA) - International Business Management
Conestoga College
Kitchener, Ontario, Canada04-2029
Skills
Excellent communication and interpersonal skills
Client relationship building
Customer inquiry handling
Product information provision
Complaint resolution
Proficient in Microsoft Office (Word, Excel, Outlook)
Sales
Marketing
Negotiation
Organizational skills
Goal-oriented
Multitasking
Time Management
Front-desk support
Administrative support
Certification
- Human Resource Management (HRM), Certificate
- COIL (Collaboration online International Learning), Certificate of participation
- Nigerian police force training program, Completed formal training with focus on discipline, intelligence awareness, security operations, and ethical conduct.
Languages
English
Native or Bilingual
Timeline
Student Marketing Ambassador
KITCHENER KROWN DENTAL
02.2026 - Current
Receptionist
Everland Hotel
01.2025 - 08.2025
Sales Representative
Beejay Maureen Ventures
01.2023 - 04.2025
Bachelor of Business Administration (BBA) - International Business Management
Conestoga College