Moyra Phuong
Des Moines,IA
Summary
Dedicated bartender enthusiastic to contribute to the team's success. Guranteed relentless work ethic, creative attention to detail and excellent organizational skills! Clear understanding of speed and efficiency when preparing drinks. Conscious of the importance of presenting oneself in a respectful and warm manner in order to exceed the bar's standards and contribute to the patrons' overall wonderful experience. Seeking further guidance to strengthen skills and sharpen knowledge of bartending. Motivated to learn, grow and excel in the bar industry.
Overview
3
3
years of professional experience
Work History
Bartender
The Lift - Martini Bar
2022.12 - Current
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Followed strict recipes and drink measurements to minimize product used.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Created my own personal "LAMA" staying true to bar's core values while putting my own fresh take on bohemian theme
- Taken full advantage of opportunity to allow creative freedom to flow by pitching new events and experimenting with menu items
Bartender
Ernies Boondock And UpDown Arcade Bar
2021.04 - Current
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication. Completed IPACT certification
- Orchestrated numerous private parties, business meetings and formal engagements.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained 4 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol
- Strengthened guest relations by memorizing patrons personalized libations and building ongoing rapport
Mixologist
Hotel Fort Des Moines- In Confidence Speakeasy
2023.02 - 2023.09
- Enhanced customer experience by creating visually appealing and innovative cocktails.
- Increased bar revenue by designing seasonal drink menus that attracted new clientele.
- Maintained an expert knowledge of classic cocktails as well as emerging trends in mixology to continually refine skillset.
- Ensured quality control by regularly monitoring and adjusting inventory levels for optimal freshness.
- Trained new bartenders on mixology techniques, customer service skills, and workplace safety guidelines.
- Collaborated with kitchen staff to create pairings between cocktails and menu items, enhancing overall dining experience.
- Coordinated with event planning teams to design custom cocktail menus tailored specifically for private parties or special occasions.
Mixologist
Bartender's Handshake
2023.04 - Current
- Continuously updated knowledge of industry trends, incorporating new ideas into the bar''s offerings to stay ahead of competitors.
- Implemented creative marketing strategies to promote featured drinks, boosting revenue growth.
- Reduced waste and improved profit margins through precise measurement techniques and ingredient optimization.
- Developed signature cocktail menu, resulting in increased sales and positive customer feedback.
- Effectively prepped various Infusions for cocktail menu items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Ankeny High School
Ankeny, IA05.2017
Associate of Arts -
Des Moines Area Community College
Ankeny, IA05.2021
Skills
- Alcohol Ordering
- Menu Memorization
- Professional Service Standards
- Supply and Inventory Maintenance
- Anticipating Guest Needs
- Teamwork and Professionalism
- Efficiency in High-Volume Environments
- Experience with Toast and Square POS
References
Dave Murrin-Von Ebers- current manager, owner of Bartender's Handshake
- 1(515)321-8381
Trey Reis current general manager of The Lift- Bohemian Martini Bar
- 1(515)230-2364
Jasmien Clouse- former manager, current general manager to JRS
- 1(515)988-1684
Timeline
Mixologist
Bartender's Handshake
2023.04 - Current
Mixologist
Hotel Fort Des Moines- In Confidence Speakeasy
2023.02 - 2023.09
Bartender
The Lift - Martini Bar
2022.12 - Current
Bartender
Ernies Boondock And UpDown Arcade Bar
2021.04 - Current
High School Diploma -
Ankeny High School
Associate of Arts -
Des Moines Area Community College
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