Summary
Overview
Work History
Skills
Timeline
Generic

Mozelle Leriger

Springfield,OR

Summary

Dynamic Travel Advisor with extensive experience in the travel industry, delivering exceptional customer service and advanced itinerary planning. Successfully expanded client base through tailored travel solutions at self-employment. Proven ability to conduct thorough travel research and foster strong relationships, ensuring client satisfaction and memorable experiences.


Overview

20
20
years of professional experience

Work History

Travel Advisor

Self Employed
11.2016 - Current
  • Conducted thorough research on destinations and accommodations to provide accurate information to travelers.
  • Delivered exceptional customer service by promptly addressing inquiries via phone, email, or in-person meetings.
  • Researched cruises, airfare options and siteseeing options to best meet client expectations.
  • Developed tailored plans catering to niche markets such as adventure travel or luxury vacations which ultimately led to an expanded client base.
  • Booked transportation using booking engines and Sabre GDS, made hotel reservations and collected payments to optimize trip planning.
  • Enhanced client satisfaction by providing personalized travel recommendations and itineraries.
  • Educated clients on necessary travel documents, insurance options, and safety precautions for each destination.

Volunteer

Neighbors Feeding Neighbors
05.2005 - Current

help find resources for people in need. I manage people with different mental capacities.

  • Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
  • Recruited and trained new volunteers on volunteer program goals and objectives.
  • set up and tear down serving locations.
  • Served as a liaison between volunteers and senior leadership, ensuring open lines of communication and promoting a transparent environment where concerns could be addressed promptly.
  • Collaborated with other departments to maximize impact of volunteer efforts.

Professional House Cleaner

Self Employed
01.2005 - Current
  • Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.
  • Wiped walls, decoration, and appliances.
  • Offered specialized deep-cleaning services that revitalized living spaces, increasing overall home comfort.
  • Supported clients during life transitions by organizing belongings and decluttering spaces for increased functionality.
  • Managed workload across [Number] houses and satisfied customer needs for cleaning standards and details.
  • Collaborated with team members to complete large-scale cleaning projects efficiently and effectively.
  • Demonstrated punctuality and reliability by consistently arriving on time for scheduled appointments, instilling trust and confidence in clients.
  • Streamlined cleaning processes with the use of efficient tools, techniques, and eco-friendly products.

Personal Care Assistant

David Bayels
10.2022 - 05.2025
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
  • Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.

Skills

  • Travel industry experience
  • Excellent customer service
  • Team player attitude
  • Advanced itinerary planning
  • Itinerary planning
  • Travel arrangements
  • Travel research
  • Hotel accommodations
  • Itineraries
  • Exceptional communication

Timeline

Personal Care Assistant

David Bayels
10.2022 - 05.2025

Travel Advisor

Self Employed
11.2016 - Current

Volunteer

Neighbors Feeding Neighbors
05.2005 - Current

Professional House Cleaner

Self Employed
01.2005 - Current
Mozelle Leriger