Mozhgan Asadzadeh
Mission Viejo,CA
Summary
Creative and well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in client acquisition and closing. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions.
Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.
Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.
Hard working and very patient.
Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.
Overview
19
19
years of professional experience
Work History
Sales Associate
TJX Companies
Aliso Viejo, CA
10.2018 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Prepared large cash deposits with zero discrepancies.
- Developed, marketed and sold full range of products and support services.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed product returns and assisted customers with other selections.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Achieved perfect attendance and on-time record.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Math Professor
Jondishapour University
Ahvaz ,Iran
02.2011 - 07.2016
- Prepared and implemented lesson plans covering required course topics.
- Designed materials and assignments to bolster students' understanding of tricky mathematical concepts.
- Held office hours to provide additional course support and help students navigate course curriculum.
- Administered assessments and standardized tests to evaluate student progress.
- Implemented peer tutoring system to enhance comprehensive understanding of math techniques and increase student test scores.
- Led interesting and diverse group activities to engage students in course material.
Teller
Saderaat Bank
Ahvaz
06.2011 - 11.2014
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Accountant
Finance Company
Ahwaz, Iran
01.2001 - 12.2010
- Modified comprehensive financial reporting package to reflect growing organizational complexity.
- Monitored various -employee team while handling day-to-day accounting processes and financial accuracy.
- Partnered with auditors on annual audits and realized compliance with governmental tax guidelines.
- Maintained up-to-date knowledge on permits, certificates and documents mandatory for government departments.
- Performed advanced reviews of business operational trends and expected obligations to prepare accurate forecasts.
- Enhanced budget administration by reviewing reports, leveraging knowledge to strengthen controls and improve transparency.
- Improved efficiency of data collection, analysis and modeling to enhance practices and increase customer retention.
- Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger.
- Brought errors to near-zero in reporting, payroll administration and general bookkeeping.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Identified and investigated variances to financial plans and forecasts.
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
Education
Master of Financial Mathematics - Mathematics, Accounting
Jondishapour
Ahvaz,Iran08.1998
Skills
- Problem-solving skills
- Cash Handling
- Adapt to diverse groups
- Multi-tasking strength
- Bilingual
- Relationship building
- Excellent people skills
- Client Service
- Merchandising understanding
- Professional demeanor
- Exceptional customer service
Languages
Persian
Native or Bilingual
Timeline
Sales Associate
TJX Companies
10.2018 - 03.2019
Teller
Saderaat Bank
06.2011 - 11.2014
Math Professor
Jondishapour University
02.2011 - 07.2016
Accountant
Finance Company
01.2001 - 12.2010
Master of Financial Mathematics - Mathematics, Accounting
Jondishapour
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