Summary
Overview
Work History
Education
Skills
Accomplishments
Enrichment Programs
Awards
Personal Goals
Languages
Timeline
Generic

Marcelo Palomo

Laredo

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Detail-oriented individual with project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

3
3
years of professional experience

Work History

Golf Course Attendant / Pro Shop Associate

Max Mandel Golf Course
08.2022 - 04.2024
  • Assisted customers with tee-time reservations, check-ins, and retail purchases
  • Provided excellent customer service and golf course information to guests
  • Managed cash register transactions and maintained inventory of golf merchandise
  • Maintained a clean work environment for all and restocked appropriate items

Golf Cart Attendant

Max Mandel Golf Course
08.2022 - 04.2024
  • Maintained, cleaned, and organized golf carts for customer use
  • Assisted guests with loading/unloading clubs and provided course information
  • Ensured carts were fully charged and in proper working condition
  • Delivered exceptional customer service while serving food and beverages on the course
  • Managed transactions and ensured proper inventory of food and drinks

Assistant Swimming Instructor

Learn to Swim Academy
06.2021 - 07.2022
  • Taught swim lessons to individuals and groups of various ages and skill levels
  • Developed lesson plans focusing on water safety, stroke techniques, and endurance
  • Monitored swimmers to ensure safety, enforcing pool rules and emergency procedures
  • Provided personalized feedback and encouragement to help students improve their confidence and skills
  • Assisted in lifeguard duties and responded to emergencies as needed
  • Maintained a positive and engaging learning environment
  • Communicated with parents/guardians about student progress and lesson plans

Reception

U.S. Congressman Henry Cuellar's Office
09.2021 - 02.2022
  • Greeted and assisted customers/clients, providing excellent customer service
  • Managed multi-line phone systems, directed calls, and took messages
  • Scheduled and coordinated appointments, meetings, and conference rooms
  • Handled administrative tasks, including filing, data entry, and correspondence
  • Maintained a clean and organized front desk area
  • Assisted with billing, invoicing, and processing payments
  • Communicated with vendors, staff, and customers to ensure smooth operations

Education

Associates -

Laredo College
Laredo, Tx
12.2022

Diploma -

Alexander HIgh School
03.2022

Skills

  • Multitasking and organizing
  • Processing transactions & handling payments
  • Handling inquiries, problem-solving, ensuring satisfaction
  • Balancing multiple responsibilities efficiently
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Problem-solving
  • Flexible and adaptable
  • Attention to detail
  • Dependable and responsible

Accomplishments

Boy Scouts of America (430 community service hours) Troop Leader – Troop 201, South Texas Council – Aztec District, and my current status is LIFE

  • Organized and lead numerous camp-outings with my troop members. Served as Patrol Leader on a variety of occasions and in some instances Senior Patrol Leader.
  • Achieved the Order of the Arrow for displaying leadership skills, providing cheerful service to others, and exemplifying the Scout Oath and Law to others, thereby joining a prestigious membership of approximately 150,000 members nationwide
  • Earned numerous merits at National Scout Jamboree - Summit Bechtel Reserve in West Virginia in 2017, while attending with approximately 40,000 other top scouts from all around the world.
  • My Brother and I set the best course record on the sports orienteering course (a combination of land navigation and cross-country running) at the National Jamboree and were rewarded with a merit badge and recognized publicly for our efforts.

Enrichment Programs

  • AHEC - Area Health Education Center, 2-Week Health Summer Program, UT Health Science Center, Summer 2017
  • TexPREP, 8-Week Engineering Enrichment Program, Texas A&M Int'l University.
  • TAMIU Robotics Camp I, Learned basic robotic concepts.
  • TAMIU MSEIP Engineering Program, Enhanced my interest in engineering as a potential career., Summer 2019
  • TAMIU Robotics Camp II, Learned intermediate robotic concepts.

Awards

  • Boy Scouts of America, Troop Leader - Troop 201, South Texas Council - Aztec District, and my current status is LIFE
  • Organized and lead numerous camp-outings with my troop members.
  • Served as Patrol Leader on a variety of occasions and in some instances Senior Patrol Leader.
  • Achieved the Order of the Arrow for displaying leadership skills, providing cheerful service to others, and exemplifying the Scout Oath and Law to others.
  • Earned numerous merits at National Scout Jamboree - Summit Bechtel Reserve in West Virginia in 2017.
  • My Brother and I set the best course record on the sports orienteering course at the National Jamboree.
  • 4H Member, Positive Youth Development and Mentoring Organization
  • President - Casa Verde 4H Club 2021.
  • 2017 Vice President and past office holder of numerous positions within the organization.
  • Youth Leader - Webb County 4H Youth Organization.
  • Society of Martha Washington, Escort a debutant and represent an officer of General George Washington's army.

Personal Goals

  • I aspire to earn a degree in Nursing and become a CRNA (Certified Registered Nurse Anesthesiologist).
  • Develop Leadership Skills - Strive to take on more responsibilities and leadership roles in professional and personal settings.
  • Enhance Communication & Customer Service - Continue improving interpersonal skills to provide excellent service in all interactions.
  • Expand Knowledge & Expertise - Stay updated on industry trends and seek learning opportunities to grow professionally.
  • Improve Time Management & Organization - Work towards increased efficiency in multitasking and prioritizing tasks.
  • Foster a Strong Work Ethic & Teamwork - Maintain a reliable, goal-oriented approach while collaborating with others.

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Golf Course Attendant / Pro Shop Associate

Max Mandel Golf Course
08.2022 - 04.2024

Golf Cart Attendant

Max Mandel Golf Course
08.2022 - 04.2024

Reception

U.S. Congressman Henry Cuellar's Office
09.2021 - 02.2022

Assistant Swimming Instructor

Learn to Swim Academy
06.2021 - 07.2022

Diploma -

Alexander HIgh School

Associates -

Laredo College
Marcelo Palomo