Summary
Overview
Work History
Education
Skills
Certification
Timeline
SeniorSoftwareEngineer

MICHAEL PERNARH

Systems Engineer / Information Security Analyst
The Bronx,United States

Summary

Dynamic and results-oriented IT professional with extensive experiences Systems Engineering, Cybersecurity, Systems Administration, and IT Support. Proven expertise in designing and implementing robust IT infrastructures, leading cybersecurity initiatives, managing complex systems, and providing top-notch IT solutions, with expertise in SailPoint Technology Implementation and Management known for driving operational excellence and staying at the forefront of technological advancements.

Overview

14
14
years of professional experience
5
5
years of post-secondary education
2
2
Certificates

Work History

Systems Engineer

Albert Einstein College Of Medicine
Bronx, NY
10.2022 - Current
  • Monitor and maintain operational integrity of security infrastructure Microsoft Exchange Online 365 environment, focusing on security and reliability
  • Implement security measures to mitigate malware risks and enhance O365 security posture.
  • Stay abreast of latest developments in identity and access management technologies, especially related to SailPoint, to continually improve system capabilities and performance.
  • Installs, configure, and administers Microsoft Windows Server environments, ensuring system stability and security.
  • Managed system upgrades, patch deployments, and performance optimization efforts.
  • Resolves technical issues promptly and effectively, minimizing downtime and user disruptions.
  • Ensures compliance with industry-specific regulations and standards, such as HIPAA, GDPR, and industry specific benchmarks.
  • Ensure that SailPoint implementation aligns with regulatory compliance requirements and organizational security policies. Conduct regular audits and risk assessments.
  • Evaluates emerging technologies and assessed their potential for improving existing systems and addressing organizational challenges. Conducts performance evaluations of systems and infrastructure, recommending upgrades and enhancements as necessary.
  • Deploy and configure SailPoint IdentityIQ, including setting up connectors, applications, and aggregation tasks to ensure effective identity management and governance.
  • Provides training to IT staff and end-users, promoting system awareness, best practices, and security protocols.
  • Monitor performance of SailPoint environment, report on system health, and provide insights for improvement.

System Administrator

Brunello Cucinelli
New York, NY
01.2021 - 10.2021
  • Administered and maintained a diverse range of systems, ensuring their reliability, security, and performance.
  • Implemented robust security measures, including firewall configurations and regular vulnerability assessments, to protect against threats and data breaches.
  • Conducted system upgrades, patch management, and performance tuning, resulting in increased system efficiency and minimized downtime.
  • Investigated and resolved complex technical issues, applying root cause analysis to prevent recurrence.
  • Managed system backups, disaster recovery plans, and business continuity processes, ensuring data integrity and system availability during emergencies.
  • Collaborated with cross-functional teams to gather and analyze system requirements, translating them into actionable technical specifications. Established network specifications and analyzed workflow, access, information and security requirements.
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Provided technical guidance to junior system administrators, fostering skill development and knowledge sharing.
  • Documented system configurations, procedures and best practices to facilitate troubleshooting and knowledge transfer.
  • Contributed to cost-effective budget management for system-related projects.
  • Evaluated emerging technologies and assessed their potential for improving existing systems and addressing organizational needs.
  • Conducted performance evaluations of systems and infrastructure, recommending and implementing upgrades and enhancements as required.
  • Maintained compliance with industry-specific regulations and standards, such as HIPAA and GDPR.
  • Actively participated in vendor management, evaluating technology solutions, negotiating contracts, and managing vendor relationships.

Cybersecurity Analyst

New York Health And Hospials Inc
New York, NY
02.2020 - 12.2020
  • Designed and developed security policies, standards and procedures e.g. Firewall management, SSL/IPSec, security incident and event management (SIEM), data protection (DLP, encryption), user account management (SSO, SAML), and password/key management.
  • Managed periodic access reviews and certifications within SailPoint, ensuring compliance with internal policies and external regulations.
  • Performed vulnerability scanning and penetration testing using tools to quickly identify weaknesses across multiple environments and systems at scale.
  • Managed network security and conducted regular system audits.
  • Implemented and monitored firewalls, intrusion detection systems, and other security software.
  • Developed security policies and procedures to ensure compliance with industry standards.
  • Analyzed security breaches to identify root causes and revised security strategies accordingly.
  • Conducted advanced threat analysis and develop countermeasures against potential cyber-attacks.
  • Collaborated with IT and development teams to integrate security protocols into existing and new systems.
  • Used scripting languages (Python, Powershell) to customize workflows, policies, and rules within SailPoint, automating identity and access management processes as needed.
  • Trained staff on cybersecurity best practices and awareness.
  • Leaded SailPoint-related projects, collaborate with cross-functional IT teams, and coordinate with stakeholders to align with SailPoint strategy with broader IT and security goals.

IT Technical Support Specialist

Group Nine Media
New York, New York
08.2018 - 01.2020
  • Built, supported, and troubleshoot Windows 10 and macOS.
  • Managed, configured, and deployed software, packages and upgrades to endpoints.
  • Supported of lab hardware, such as maintenance, upgrades, and swaps of computers, instruments, and scientific software. Supported and troubleshooted company-provided smartphones and tablets utilizing AirWatch mobile device management using Microsoft Intune and JAMF
  • Troubleshooted and resolved network, WiFi, and VPN connectivity issues.
  • Supported and troubleshooted printers and multifunction devices within the company, ensuring function optimally.
  • Performed user onboarding and off-boarding.
  • Administered and supported Office 365 applications and services, including but not limited to Exchange, SharePoint, and Teams.
  • Supported and administration of authentication and identity management services, i.e., Active Directory, Okta, SAML, SSO.
  • Assisted users with managing documents in various storage platforms, cloud(Box, OneDrive, etc.) and local file services, DFS, Fileshares, etc…
  • Remotely support users by using screen-sharing tools such as BeyondTrust by Bomgar.
  • Participated in IT projects, aiding in the strategic deployment of new systems and technologies to advance organizational goals.
  • Supported video conferencing systems and equipment, ensuring reliable connectivity and quality for meetings and collaborative projects.
  • Educated staff through training sessions on the effective use of IT systems, enhancing company-wide technological competence and security awareness.
  • Documented, tracked, and monitored all service desk requests and ensure resolution in a timely & efficient manner, ensuring minimal recurrence of the problem.
  • Maintained current and accurate inventory of all IT assets.
  • Performed systems patching and software updates during defined maintenance windows as needed.

Senior System Administrator

Vodafone
Accra, Ghana
02.2010 - 01.2018
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Implemented and maintained virtual private networks.
  • Lead planning, design, installation, configuration, and maintenance of physical/virtual servers and storage infrastructure. Analyzed and monitor server resource utilization, optimizing server and storage performance.
  • Implemented strategies for regular server patching in compliance with NYC Cyber Command Directives.
  • Administered Domain Controllers, File, Print, Remote Access, and Terminal Servers.
  • Enforced IT security policies and procedures, managing Active Directory and access controls. Developed standard images for servers, desktops, laptops, and mobile devices.
  • Managed backup and recovery procedures,including daily backups and archive scheduling.
  • Maintained disaster recovery configurations and documentation for Wintel infrastructure.
  • Utilized MDM solutions for mobile device management. Coordinated with NYC and NYS agencies for service delivery.
  • Collaborated with various IT teams to resolve Wintel related issues.
  • Evaluated new systems and applications for server/storage requirements. Created Systems Solutions Architecture Diagrams using MS Visio. Led project planning for Wintel/Storage projects, developing timelines and work breakdown structures.
  • Recommended technology solutions to support business needs.
  • Set up and monitored system alerts for 24x7 support.
  • Liaised with vendors for technical issue resolution and maintained communication protocols for system failures/outages.
  • Responded to Service Desk tickets, ensuring timely resolution.

Education

Bachelor of Science - Computer Science

Lehman College of The City University of New York
The Bronx, NY
01.2022 - 06.2024

Associate of Science - Cyber Security And Networking

Bronx Community Collage
Bronx
01.2019 - 05.2021

Skills

Technical Analysis

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Certification

Certified Ethical Hacker

Timeline

Systems Engineer

Albert Einstein College Of Medicine
10.2022 - Current

Bachelor of Science - Computer Science

Lehman College of The City University of New York
01.2022 - 06.2024

System Administrator

Brunello Cucinelli
01.2021 - 10.2021

Cybersecurity Analyst

New York Health And Hospials Inc
02.2020 - 12.2020

Associate of Science - Cyber Security And Networking

Bronx Community Collage
01.2019 - 05.2021

IT Technical Support Specialist

Group Nine Media
08.2018 - 01.2020

Senior System Administrator

Vodafone
02.2010 - 01.2018

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MICHAEL PERNARHSystems Engineer / Information Security Analyst