Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megha Pandya

Springfield,IL

Summary

Dedicated administrative professional with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional with experience in customer service, filing ,data entry and office management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
21
years of professional experience

Work History

Administrative Assistant I

Secretary of State of Illinois
2023.01 - Current
  • Under general direction performing duties as an acting supervisor in sales analysis department.
  • Performing various administrative duties like recording and reconciling of deposit listing from various facilities.
  • Prepare and audit listings of sales and deposits for multiples facilities , making necessary adjustment to sales reports to balance with the daily deposits.
  • Problem solved for various section in the department to maintain timely completion of monthly and yearly closing of facilities sales and meet strict deadlines.
  • Performing internal auditing work in analyzing and assuring the accuracy and compliance to procedure of accounting records, reports and financial information.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve office work.
  • Supervise technical and clerical team members in maintaining accounting system. Providing training to new employee for technical duties.
  • Involved with upper-level management in preparing various evaluation reports for staff members in the department.
  • Performing administrative duties in planning , development and execution of department procedures.
  • As an acting supervisor , handling administrative matters like attending various meetings to troubleshoot office related problems.
  • Answering and emailing in a prompt manner , taking messages and transferring calls.
  • Responsible for in house inventory maintenance for the department.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Administrative Clerk

Secretary of State of Illinois
2018.09 - 2022.12

Under general supervision of Income control supervisor, performs a variety of technical/paraprofessional work in support of management in assisting in supervising, training and performing complex procedures and calculations by applying sound work methods for balancing, records it and allocating funds for entire daily deposit. Entre all deposits in RUSAS and balance it.Doing Illinois state treasurer clearing reports for daily basis.

Account Technician I

Secretary of State of Illinois
2017.04 - 2018.08


Under general supervision of Income Control supervisor, performs technical accounting work in preparing and balancing fees for deposit, insures monies are in balance with reported sales and/or collections; receives and verifies department remittal slips; sets up NCR7766 proofing machines for processing remittal batches; operate Kodak i610 scanner for scanning cash tickets and send email to appropriate department. Using paper shredder to shred checks in department. Using sharp compact Qs-277OH calculator for balancing fees for deposit. Receiving deposit checks and cash from facilities. Enter it in log sheet and deposit checks via online bank site.

Accounting Clerk

Secretary of State of Illinois
2015.02 - 2017.03


Under direct supervision, performs specialized clerical work in analyzing maintaining and processing of refunds in accordance with statutory requirements governing refunds; enter necessary information on an automated bookkeeping system in order to execute refund vouchers; compiles license plate and sticker destroyed list. Send email to budget department to schedule vouchers and send destroyed report to appropriate department. Need to create spreadsheet and maintained it everyday up to end of the year. Answer phones from facilities and general public and fax to comptroller office regarding public inquiry. Need to check sufficient funds every day for refund. Process online refund for senior citizens.

Intermittent Operations Assistant

Secretary of State of Illinois
2014.03 - 2015.01

Under general supervision of the supervisor of the record inquiry section, performed clerical work in the
review and final disposition of inquiry requests received from law enforcement agencies, local
government, attorneys, insurance companies and the general public and need to fax as per request.
Respond to phone and walk-in inquiries. Process credit card for customer and balance it per daily basis.

Medical Technologist

Shree Sardar Smarak Hospita
2003.07 - 2012.05

Apart from handling duties as a laboratory and blood bank technologies in
hospital, I was also performing various administrative and accounting duties
like
Performed data entry tasks and filed patient reports on a daily basis.
Worked with laboratory technical office staff to ensure completion of tasks on
schedule.
Managed tasks using MS Office and database spreadsheet applications.
Scheduled testing and appointments for patients both in person and over the
phone. Assisted in completing charts by transcribing results of patient and
doctor consultations.
Participate in management meetings, recording notes and creating action
plans.
Processed financial information and transactions for medical billing.
Maintain specified hospital and clinic financial records; maintains and
reconciles account ledgers; maintains and enters monthly journal entries.
Assist in preparation for annual independent audit. Provides accurate and
reliable information as needed for any other reports or audits as requested.
Assist in preparation of reports and financial statements for Board Meetings.
Prepare statistical reports and create standard and ad hoc reports for hospital as
requested.

Education

PG Diploma - Medical Technology

South Gujarat University
India
2001

Bachelor of Science -

South Gujarat University
India
2000

Skills

  • Office Administration and Support
  • Clerical Support
  • Filing
  • Data Entry and Report Writing
  • Record preparation and Management
  • Budget Tracking
  • Supervising staff
  • Microsoft Outlook , Word and Excel
  • Accounting Support and Management
  • Customer Service

Timeline

Administrative Assistant I

Secretary of State of Illinois
2023.01 - Current

Administrative Clerk

Secretary of State of Illinois
2018.09 - 2022.12

Account Technician I

Secretary of State of Illinois
2017.04 - 2018.08

Accounting Clerk

Secretary of State of Illinois
2015.02 - 2017.03

Intermittent Operations Assistant

Secretary of State of Illinois
2014.03 - 2015.01

Medical Technologist

Shree Sardar Smarak Hospita
2003.07 - 2012.05

PG Diploma - Medical Technology

South Gujarat University

Bachelor of Science -

South Gujarat University
Megha Pandya