Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Margaret Vasquez

Allentown,PA

Summary

Interpersonal-oriented and competent individual seeking employment in the Human Resource Department. Pursuing entry level position in Human Resources to enhance my communication, networking, and leadership skills

Overview

5
5
years of professional experience

Work History

Doctor's Assistant

Regen Doctors
07.2022 - Current


  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Manage providers' schedules and maintain patients' medical records up to date
  • Serve as an interpreter to Spanish-speaking patients when needed
  • Assist providers with patient's physical therapy sessions and maintain patients active while in physical therapy
  • Keep communication with patients regarding appointments and their progress with therapy


Patient Communication Specialist

St Luke's University Health Network
03.2021 - Current
  • Manage patient's medical records and health
  • Answer phones and document encounters in patient's medical record
  • Assist in providing after-hours triage services for patients in need
  • Retrieve critical results from in-network and out-of-network labs, to then follow appropriate protocol to page on-call providers
  • Trained in Network's software, Epic, to maintain patient medical records up to date
  • Cross-trained in the network's in-house operator/ emergency coding department
  • Multitasking and managing multiple monitors
  • Receive directory calls or emergency code calls (incoming trauma code)
  • Acknowledge different abbreviations, codes, and hospital locations
  • Speak on the intercom to communicate with hospitals and the security department

Doctor's Assiatant

Bet-El Counseling Services, INC.,
09.2018 - 02.2021
  • Prepared psychiatrist before upcoming appointments with patients
  • Handle calls from pharmacies, regarding complications related to patient's prescriptions.
  • Ensuring and maintaining patients' medical records up to date with session notes, lab orders, and yearly consent.
  • Have direct communication with patients in case of complications regarding their mental health and medication
  • Cross-trained in other departments such as the front desk receptionist department, medical records, and intake department.

Education

Associate of Science - Psychology

Lehigh Carbon Community College
Schnecksville, PA
05.2017

Skills

  • Excellent problem solving skills
  • Work efficiently under pressure
  • Effective team worker
  • Excellent communication skills, both verbal and written
  • Bilingual (fluent in English and Spanish)
  • Great work ethic

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Doctor's Assistant

Regen Doctors
07.2022 - Current

Patient Communication Specialist

St Luke's University Health Network
03.2021 - Current

Doctor's Assiatant

Bet-El Counseling Services, INC.,
09.2018 - 02.2021

Associate of Science - Psychology

Lehigh Carbon Community College

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Margaret Vasquez