SQL
MacQueen Effiong
Arlington,TX
Summary
Dedicated business professional with experience in project and vendor management. Proven track record of successfully streamlining business operations as well as applying creative and analytical approaches to solving work-related issues. Strong expertise in manipulating data sets through statistical software and programming languages (ex. SQL, SAS, Python, etc.).
Overview
6
6
years of professional experience
1
1
Certification
Skills
- Adept in using Microsoft Excel- VLOOKUP, Pivot Tables, and Concatenation
- Trend monitoring using WGSN, Google Analytics, Google Trends, and Market Research
- Efficient work in both independent and collaborative environments
- Analytical thinking with decision-making skills
- Ability to grasp and retain new concepts and procedures
- Conflict resolution capabilities such as troubleshooting and project software analysis
- Superb time management by utilizing Outlook calendar, task prioritization, and daily planning
Work History
Vendor Project Manager
Amazon
04.2022 - 12.2023
- Facilitated the management and execution of 40+ deals during Prime Day and Holiday deal events for 1P and 3P Softline vendors with an average projected OPS of $500,000+ for each promotion.
- Identified, and resolved vendor upload issues by cleaving unrelated ASINs from UPCs.
- Coordinated with vendor managers, and owned end-to-end processes, including deal creation, deal auditing, walk the store to find and remediate CX issues, owning deal, pricing updates, and deal flips.
- Generated ad-hoc operational reports and supervised vendor uploads of UPCs to Amazon vendor and seller central.
Vendor Management Specialist
Nordstrom
09.2021 - 04.2022
- Partnered with over 60 internal and external apparel vendors to acquire all assets and product attributes for Nordstrom's digital channel
- Liaised with the operational teams to ensure the creative process was completed by the intended sell date
- Utilized various systems and tools to support and execute daily business processes, including Microsoft Excel, Outlook, and Slack
- Wrote and implemented product attributes and content meant for the featured images on the Nordstrom website.
Technical Support Analyst
Asurion
01.2021 - 09.2021
- Administered IT technical support for 15-20 customers daily in identifying issues and explained solutions to restore service as well as functionality
- Logged and tracked tickets into HubSpot; prioritized and escalated customer issues to Tier 2 technical support department
- Boosted productivity by 35% by working closely with the Quality Assurance, Development, and Product Teams to provide an optimal user experience
- Coordinated between the company's sales team and clients, providing information, technical product selections and services.
Product Coordinator
Beauty Tap
06.2020 - 07.2021
- Assisted 25+ clients in the treatment and proper usage techniques of new skincare and makeup routines
- Increased sales revenue by 20%, effectively upselling and cross-selling beauty items based on client needs
- Performed ongoing market research analysis to identify emerging trends, and techniques to provide optimal aesthetic services to every client
- Organized successful weekly live exhibits, showcasing products or services effectively to potential and current customers.
Research Assistant
Texas A&M James Gee Library
10.2019 - 05.2020
- Resolved 30% of routine paper inquiries and facilitated the use of library equipment
- Validated incoming data to check information accuracy and integrity while independently locating and correcting concerns
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Compiled and prepared over 100 research materials, such as peer-reviewed journals, and provided recommendations to improve research strategies to staff and students.
Merchandising Coordinator
Marshall Russo Retail Group
03.2018 - 09.2019
- Overhauled shopping excursions with clients and hand-selected apparel, footwear, and accessories to complement body style, fashion choice, and overall appearance
- Supported the implementation of both strategy and assortment plans for multiple brands to achieve the company's profitability goals by 25%
- Exceeded daily personal sales goal of $1,000 by building rapport with customers and upselling store merchandise
- Designed and arranged enticing product and promotion displays while tracking sales records and arranging stock replenishments.
Education
Bachelor of Business Administration: Marketing -
Texas A&M University-Commerce
Commerce, TX08.2021
Certification
PMP Basics, 04/2024
Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridImportant To Me
Work-life balance4-day work weekWork from home optionPersonal development programsPaid time offHealthcare benefitsFlexible work hoursWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Office
Microsoft Excel
Google Smartsheet
Adobe Illustrator
MiniTab
Quote
"You miss 100% of the shots you don't take."
Timeline
Vendor Project Manager
Amazon
04.2022 - 12.2023
Vendor Management Specialist
Nordstrom
09.2021 - 04.2022
Technical Support Analyst
Asurion
01.2021 - 09.2021
Product Coordinator
Beauty Tap
06.2020 - 07.2021
Research Assistant
Texas A&M James Gee Library
10.2019 - 05.2020
Merchandising Coordinator
Marshall Russo Retail Group
03.2018 - 09.2019
Bachelor of Business Administration: Marketing -
Texas A&M University-Commerce