Nyo Zan
Burbank,IL
Summary
Dynamic HR Assistant with a proven track record at Tyson Foods, excelling in employee relations and HR software proficiency. Spearheaded benefits administration and enhanced employee engagement, demonstrating exceptional communication skills and a team-player attitude. Achieved compliance with HR policies, ensuring efficient and confidential record maintenance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HR Assistant
Tyson Foods
Council Bluffs, IA
08.2022 - 06.2024
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
- Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
- Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
- Supported coordination of benefits open enrollment activities and process.
- Organized company-wide events to foster a positive work culture and enhance employee engagement.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Delivered friendly assistance with new hires throughout interviewing and hiring.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Front End Team Lead
Target
Omaha, NE
05.2018 - 04.2021
- Led a team of developers to complete project milestones on time, resulting in successful product launches.
- Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient project completion.
- Planning efficient work schedules for team members.
- Monitored cash drawers in Number checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Case Worker
Lutheran Family Services of Nebraska
Omaha, NE
03.2017 - 04.2018
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Facilitated client access to community resources, promoting self-sufficiency and independence.
- Conducted home visits to assess living environment and provided appropriate referrals.
Education
International Studies
University of Nebraska At Omaha
Omaha, NEHigh School Diploma -
Benson High
Omaha, NE05.2016
Skills
- Employee Relations
- File Maintenance
- Human resources records
- Benefits Administration
- HR software proficiency
- HR Policies Compliance
- Record preparation
- Open enrollment coordination
- Interview scheduling
- Job posting
- Employee Engagement
- Team Player
- Communication Management
- Skilled in SAP, Microsoft Office, Excel, Time and Attendance
- Entering accurate datas for leave of absences
Certification
I’m a certified interpreter for Burmese.
Languages
Burmese
Native or Bilingual
Rakhine
Native or Bilingual
Malay
Limited Working
English
Full Professional
Timeline
HR Assistant
Tyson Foods
08.2022 - 06.2024
Front End Team Lead
Target
05.2018 - 04.2021
Case Worker
Lutheran Family Services of Nebraska
03.2017 - 04.2018
International Studies
University of Nebraska At Omaha
High School Diploma -
Benson High
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