Seeking a position in your company, involving responsibility and working with others to achieve Company goals.
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Line Worker
Labor Max Staffing Agency
10.2024 - Current
Collaborated with team members to meet daily quotas and improve overall productivity on the line.
Participated in training sessions to enhance skills and knowledge.
Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
Executive Assistant
SAR - Self Recovery And Awareness
10.2023 - Current
Scheduling: Managing the executive's calendar, including scheduling meetings, agendas, and travel
Communication: Answering and responding to phone calls, taking messages, and prioritizing emails
Organization: Preparing for meetings, gathering documents, and attending to logistics
Paperwork: Filling out expense reports and other paperwork
Representation: Representing the executive internally and externally, and acting as a liaison between the executive, key executives, and employees
Writing/Editing: Grant Writing and Editing
Emcee/Stage Performer
All My Saints LLC.
03.2018 - Current
As an independent artist, I have hosted several events and shows
Coordinating sets, introducing artists and entertaining guests through intermissions
Working hand in hand with the DJ, building and establishing positive relationships with clients, vendors and guests
Performances, stage presence, confident character, excellent pronunciations in English and Spanish
Emcee events for shows, community events and weddings
Group Home Manager
The Cedars of Marin
09.2022 - 06.2023
Managing the medications, finances, diet and daily activities of the clients and residents
Assist in the recruitment and hiring of residential staff
Supervise assigned residential staff
Conduct regular supervision meetings with assigned staff
Coordinate staff schedules
Assist in training of residential staff
Attend Agency and Management team meetings
Review case plans and other client-related documentation in conjunction with the program case manager
Assist Program Director with outreach to community agencies and collaboration partners citywide
Work emergency coverage as needed which could include evening, weekends and holidays
Coordinate petty cash and other house accounts
Participate in on call back-up pool for program
Conduct weekly inventory of household supplies (food, cleaning supplies, office, other) and arrange for needed items to be purchased
Manage maintenance of facility and equipment
Ensuring that ISP systems and documentations are updated daily
Ensure all CCL regulations are adhered to by staff and as they pertain to the facility
Administer Medications Correctly and Record Keeping
Act as liaison to all agencies involved in services for residents, i.e
COFR, Programs Clients attend, and family and friends
Adhere to CARF, COFR and relevant agency rules and regulations
Follow CAC policy and procedures
On call 24 hours a day, 7 days a week
Perform other duties as necessary
Independent Contractor
Instawork
05.2022 - 09.2022
Work in a variety of industries from Auto Parts Distribution Centers to Hosting Catering Events
Working in Senior Homes to working in Amusement Parks doing a variety of work such as In-depth store Inventory, Packaging and Receiving, Store Marketing, Custodial, Cashier, Event Planner and Server, Bar Backing and Runner, Dishwasher, Traffic Control, Assembly Line Tech, Lawn Care, Construction, and Prep-Cooking
Warehouse work is very common but I am a quick learner, natural leader and hard worker who can do any job!
Have been offered positions, but I am looking for right one to commit too
Assistant Manager
Girl Scouts Heart of Central California
10.2021 - 05.2022
Supervise and train staff
Review staff performance and offer constructive feedback
Collaborate with team leads on setting and achieving team-specific goals
Purchase inventory based on current trends, availability of new products and customer interest
Display merchandise to maximize purchasing appeal
Organize sales and product demonstrations
Write sales and customer reports and make recommendations for improvements
Interact with customers and resolve complaints or grievances
Manage online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting
Develop and implement ecommerce strategy in order to improve website performance
Work with developers to improve website speed
Work with the marketing team or manage digital marketers in order to improve quality and traffic acquisition
Re-Platforming website to new CMS, making website mobile capable
Research market in order to discover new trends and technologies in order to improve website performance
Analyse various data in order to deliver data driven strategies in order to deliver top performance and achieve kpis
Oversee or directly manage digital marketing channels across PPC, SEO, Display, affiliates and email marketing and social media
Develop content calendar and oversee website uploads and landing pages development
Report on performance
Family Resource Aide
AMERICOPS VISTA
10.2020 - 09.2021
Assisting clients in receiving services by telephone and in person
Getting clients involved in beneficial activities that would meet their case plan goals
Assessing clients and gathering relevant information
Offering information and supporting clients and their families through their case plan objectives
Providing Crisis Intervention and referrals to resources and program services
Maintaining accurate records and preparing reports
Participating in training, supervision, and meetings
Watch for signs of child abuse and report any incidents that may indicate
Social Work and Case Management
Organizing Community Events and Resource Fairs
Canvassing areas by foot D2D and B2B
Creating Flyers, Power Point Presentations and Curriculum Visual Aides and Educational Tools for enhanced learning
Mental Health Technician
Sierra Vista Hospital
03.2020 - 09.2020
Responsible for monitoring patients in a very organized and timely manner
Re-direct and de-escalate patients if they become highly confused or upset
CPI trained, hands-on facility
CPR and First Aide Trained
Also, responsible for charting patients private information, following patients privacy protection protocols
Working with RN's to provide a safe and caring environment for patients
Casino Dealer
Hard Rock Casino
12.2019 - 03.2020
Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
Maintained a secure gaming environment through consistent surveillance, identifying potential cheating or irregularities in gameplay.
Dealt cards in Blackjack, Texas Hold'em, Baccarat, Pai Gao and several other table games and monitored players' behavior for signs of cheating.
Collaborated closely with floor supervisors regarding rule enforcement or escalating issues beyond normal dealer responsibilities.
Gaming Associate
Knighted Ventures LLC
09.2017 - 12.2019
Responsible for overseeing the gaming operations live on the gaming tables, ensuring that procedures are followed through and through, working together with dealers and other casino personnel to maintain the integrity of the games and provide an engaging and entertaining experience for the customers
Accountable for documenting gains and losses in ledger on and off the table
Trusted with the safe keeping, organizing, paying and receiving of chips worth hundreds of thousands of dollars
Overall, keep mental and written records of errors, buy in's, cash out's, big pay outs, equipment changes, suspicious activities and camera checks
Delivery Driver
Amazon
01.2016 - 05.2016
Responsible to the organization of packages in totes in company vehicle
Responsible for routing from location to location using either, DORIS or RABIT, to scan and deliver
Also responsible for communication between Dispatch and Customer Service
Boost Mobile Store Manager
Boost Mobile Authorized Retailer
01.2015 - 12.2015
Responsible for the management of Boost Mobile Stores in the Sacramento Area
From opening the store, inventory, store marketing and promotions to customer service and daily ledgering with consistent communications with our regional manager
Writing Tutor/Teachers Assistant
Sacramento City College
10.2011 - 01.2015
Coach and Guide college students to understand and expand their skills in English Writing
Provide support and guidance in helping students recognize their own errors, then giving them the knowledge they need to prevent recurring errors and become more confident and independent in their writing skills
In addition, one is assigned to assist an English Teacher per semester to facilitate and support the students from learning the materials covered in class; moreover, one helps prepare lectures, grade assignments and tests and provide feedback on assignments and overall student progress
One is responsible for meeting with students outside of class to tutor and mentor them through the semester
Education
Bachelor of Arts - Liberal Arts & Sciences
San Francisco State University
San Francisco, CA
11.2024
Associate's Degree - Liberal Studies
Sacramento City College
Sacramento, CA
07.2015
High School Diploma -
Keema High School
Sacramento, CA
01.2010
Skills
Research and Organizational Skills
Microsoft Office/Google Suite
Conflict Management
Supervising experience
Customer Relationship Management
Workforce development
Supply chain & Logistics
Salesforce and CRM Software
Certification
Social Media Marketing
Driver's License
Non-CDL Class C
Flagger Certification, 06/01/22 to 06/01/26
Fully Certified Traffic Control/Flagging
DSP 1, 10/01/22 to Present
CPR Certification, 09/01/22 to 09/01/24
First Aid Certification
RBT Certification
CPI Certification
CDL
CDL A
Additional Information
I have two years of administrative training from my volunteering at River City High School's Student Success Center and R.I.S.E Center at Sacramento City College. Estella De La Torre the Head Coordinator of the Student Success center trained me for one year, and I volunteered at R.I.S.E as well for a year.
Personal Information
Work Permit: Authorized to work in the US for any employer