Mike Rice
Bayville,NY
Summary
Motivated and eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
5
5
years of professional experience
Work History
Operations Manager
Bonanzas Stand of Oyster Bay
Oyster Bay, NY
05.2020 - Current
- Monitored and improved efficiency of processes, team performance, and customer service.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Provided excellent customer service to ensure satisfaction.
- Followed health safety guidelines when preparing and serving food products.
Snow Shoveler
Bayville Boys Snow Removal
Bayville, New York
12.2019 - Current
- Responded quickly to emergency requests for snow removal during inclement weather events.
- Communicated with clients regarding job expectations, timeline and cost estimates.
- Cleared ice patches with salt or sand to ensure safe footing for pedestrians.
- Monitored weather conditions throughout the day for potential changes in temperature or precipitation.
Education
High School Diploma -
Locust Valley High School
Locust Valley, NY05-2023
Skills
- Hardworking and Reliable
- Punctual and honest
- Calm Under Pressure
- Collaboration
Affiliations
- Greenville Baker Boys & Girls Club Volunteer Basketball Coach
References
- Ms. Patricia Bonanza 1 (631) 741-7476 (Bonanzas Stand of Oyster Bay)
- Mr. Francis J. Marrone 1 (516) 725-1152 (Bayville Boys Snow Removal)
Timeline
Operations Manager
Bonanzas Stand of Oyster Bay
05.2020 - Current
Snow Shoveler
Bayville Boys Snow Removal
12.2019 - Current
High School Diploma -
Locust Valley High School