MRIDULA VATSA
Gurugram,IN
Summary
Mridula Vatsa is a Partner Manager at SAP Labs with a strong background in ERP and CRM, Big Data, Programming, and Business Intelligence. She has successfully onboarded and managed a portfolio of strategic partners, driving revenue growth and improving partner-generated revenue by 25%. Mridula has developed and maintained collaborative relationships with partners, conducted regular training sessions, and provided resources to help partners effectively market and sell products or services. She has also gathered partner feedback to inform product development and enhance partner support resources. Mridula's expertise in data analysis and reporting tools has allowed her to track and analyze partner performance, providing data-driven insights and recommendations. She holds an MBA in Marketing and ITSM from Delhi Technological University and a B.Tech in Computer Science and Engineering from SRM University. Mridula is seeking opportunities to leverage her skills and experience in partnership management and business analytics.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Partner Success Manager
SAP Labs
11.2021 - Current
- Onboarded and managed a portfolio of strategic partners, facilitating a seamless integration of their products or services with SAP's platform
- Developed and maintained strong, collaborative relationships with partners through regular check-ins, effective communication, and strategic planning sessions
- Defined key performance indicators (KPIs) and goals in partnership with each partner, consistently monitoring and reporting on partner performance
- Aligned strategies and objectives with cross-functional teams, including sales, marketing, and product development, to maximize partnership success
- Conducted regular partner training sessions and provided resources to empower partners in effectively marketing and selling our products or services
- Identified opportunities for expanding partnerships, upselling additional services, and driving revenue growth, resulting in a 25% increase in partner-generated revenue
- Gathered partner feedback to enhance their experience and inform product development, leading to improvement of specific product features and partner support resources
- Effectively resolved partner issues and conflicts, resulting in improved partner satisfaction and retention
- Collaborated with partners to provide exceptional customer support, resulting in 40% increase in customer satisfaction.
IT Consultant
Wipro Technologies
07.2019 - 11.2021
- Collaborated closely with the Marketing & Product Business Units to build the Tableau reporting infrastructure, enabling efficient and accurate sales analysis by region for Estee Lauder Company
- Participated in the ETL process, working with raw datasets to provide valuable information for sales analysis and forecasting
- Developed an interactive cohort analysis report in Tableau Server, incorporating global filters and settings, resulting in a 17% improvement in monthly retention against a specific goal
- Utilized metrics, trendlines, and reference lines to forecast quarterly earnings, providing key insights for financial reporting
- Created customized interactive reports and dashboards using Tableau Server, effectively presenting complex data in a visually appealing and user-friendly manner.
- Developed visually appealing visuals and dashboards using Tableau, facilitating easy comparison and evaluation of model precision.
Education
MBA - Marketing And ITSM
Delhi Technological University
India2024
B. Tech - Computer Science and Engineering
SRM University
India2019
Intermediate -
Sophia Secondary School
India2015
Skills
- Programming Skills:
- Python, SQL, MySQL
- Data Analytics skills: Data Analytics, Business Analytics, Statistical Analysis, Data Visualization, Excel
- Tools and IDEs: Tableau, SAP SAC, SAP CRM, SAP PRM, SAP BTP, Excel
Certification
LINKEDINLEARNING: Excel Essential Training (Office 365/Microsoft 365)
Udemy: Tableau
LinkedIn: Strategic Business Analysis Hacker rank: SQL Udemy: Python for Data Science and Machine Learning Bootcamp
Great Learning: Data Visualization using Tableau.
Google: Data Analytics
Additional Information
- SAP Honor" award in SAP for recruiting highest number of partners globally
- I was honored to receive "Special Mention" award for photography contest
- I was honored to receive the "Wipro IES excellence "awards during my tenure at Wipro, India
Timeline
Partner Success Manager
SAP Labs
11.2021 - Current
IT Consultant
Wipro Technologies
07.2019 - 11.2021
MBA - Marketing And ITSM
Delhi Technological University
B. Tech - Computer Science and Engineering
SRM University
Intermediate -
Sophia Secondary School