Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mrinal Patwardhan

West Hartford

Summary

Senior Software Engineering Manager with 15+ years of experience developing and leading On Prem and cloud-based software solutions, enterprise architecture, and data analytics within healthcare and insurance domains. Proven expertise in managing cross-functional teams, driving digital transformation and delivering high-impact products. Strong background in project management, business analysis, and product ownership. Skilled in AWS cost optimization, database design, REST API architecture, and UX collaboration. Actively involved in hiring, career progression, and technology transformation initiatives.


Overview

17
17
years of professional experience
1
1
Certification

Work History

Senior Software Engineering Manager

Cigna
05.2019 - 06.2024
  • Directed strategic implementation and roadmap management for Cigna Care Designation, a high-impact AWS-based solution serving over 10 million users with 99.9% system availability.
  • Engineered scalable PostgreSQL architecture, simplifying schema design and improving query performance, while enabling efficient staging for business analytics aligned with strategic goals.
  • Formed and mentored a high-performing engineering team of 10+, increasing sprint velocity by 25% through agile best practices and continuous development initiatives.
  • Managed end-to-end hiring, onboarding 7+ engineers and 4+ business analysts annually, significantly boosting team capacity, technical depth, and domain expertise.
  • Delivered complex AWS cloud solutions on schedule and within budget, achieving 90% delivery predictability via proactive backlog refinement and effective resource prioritization.
  • Led migration of a legacy system, consolidating 15 disparate tools into a unified AWS-native platform, reducing operational overhead by 35% and enhancing reliability. Used Tableau based reporting.
  • Reduced AWS infrastructure costs by 25% year-over-year through strategic optimization and rightsizing; achieved $150K savings in a single month by implementing shared VPC cost control measures.
  • Partnered with UX teams to redesign user journeys, resulting in a 70% boost in user satisfaction and measurable improvements in usability metrics.
  • Designed REST API resource and endpoint architecture for the application, implementing secure Okta-based authentication to streamline onboarding and lay the foundation for future authorization enhancements.
  • Spearheaded adoption of observability and security tools (Dynatrace, Splunk, CheckMarx), improving compliance by 30% and halving issue resolution time.

Senior Software Engineering Advisor

Cigna
05.2017 - 04.2019
  • Designed and architected high-performance PostgreSQL databases optimized for scalability, indexing efficiency, and rapid retrieval of healthcare data across millions of records in the HPN (High-Performance Network) project.
  • Implemented a cost-effective, advanced geospatial mapping solution for HPN by integrating PostgreSQL with ESRI PostGIS, improving spatial visualization accuracy and interaction while avoiding $50K+ in annual ArcGIS Oracle licensing costs.
  • Resolved critical firewall-related issues causing intermittent map rendering failures; collaborated with infrastructure teams to lift network restrictions, ensuring stable geospatial performance before a major stakeholder demo.
  • Conducted cross-functional requirements gathering and stakeholder alignment sessions, translating business logic into functional specs and interactive UI/UX prototypes.
  • Established a scalable and maintainable front-end development environment using Angular 6 (later upgraded to Angular 7), reducing technical debt and supporting modular feature development.
  • Set up a robust backend infrastructure using Django and Python enabling seamless CRUD operations across PostgreSQL-backed datasets, improving data synchronization and response reliability.
  • Refactored Teradata SQL logic to address major performance bottlenecks in HPN calculation processes—cutting data processing time from over 30 minutes to under 2 minutes and avoiding the need for Kafka-based solutions.
  • Engineered responsive, user-centric UI components tightly integrated with backend APIs, enhancing user productivity and reducing task completion time by 25%.
  • Progressed into a technical leadership role, overseeing production deployments, conducting code reviews, mentoring junior developers, and being selected to lead multiple cross-team initiatives within Cigna.

Software Developer

Open Systems – Cigna
09.2016 - 04.2017
  • Worked on development and modernization of healthcare web applications and data workflows, transforming legacy tools (MS Access, VB6) into scalable .NET-based solutions. Support Crystal report based solutions.
  • Automated manual processes, reducing task execution time by 40% and improving data consistency.
  • Enhanced UI responsiveness and accessibility using Bootstrap, improving user satisfaction and mobile usability.

Technical Lead

HSB – L&T Infotech
02.2013 - 11.2015
  • Led design and maintenance of .NET, SQL, and Ektron CMS applications serving 5000+ users internally and 1million + users externally.
  • Directed successful migration from Ektron to SharePoint, involving complex database transformations and infrastructure upgrades.
  • Re-architected legacy UI using Bootstrap for mobile responsiveness, reducing support tickets by 30%.
  • Managed full SDLC including requirements gathering, deployment planning, and environment upgrades.

Project Lead

Travelers – L&T Infotech
09.2012 - 01.2013
  • Migrated legacy systems to .NET 4.0, implementing MVP, Adapter patterns, and WCF services to enhance code modularity and testability.
  • Improved app performance by 35% and implemented internationalization support for multiple regions.

Senior .NET Developer

Travelers – L&T Infotech
05.2011 - 08.2012
  • Built BPM-driven claims processing modules using .NET and IBM DB2, reducing claims cycle time by 20%.
  • Improved application performance and maintainability by optimizing stored procedures and automating manual operations.

Developer

Travelers – L&T Infotech
10.2007 - 04.2011
  • Supported enterprise applications in .NET and SQL, enhancing system stability and reducing defect rates by 25%.
  • Developed automation tools to eliminate repetitive tasks, increasing team productivity by 30%. Saved 10000+ hours of manual efforts.

Education

PDGM - Marketing Management

Welingkar Institute of Management
Mumbai
06-2017

Bachelor of Engineering - Computer

Atmiya Institute of Technology And Science
Rajkot
06-2007

Skills

  • Project & Agile Management: Business Analysis, Product Ownership, Stakeholder Engagement, Hiring, Career Progression, POCs Development, Agile Products like Rally and Jira
  • Cloud & Security: AWS Cost Optimization, Cloud Migration, PEN Testing, Architecture Reviews, OKTA Authentication, Cost Saving, Performance Optimization, Software Architecture, CICD
  • Software Development: PostgreSQL, REST API Architecture, NET, Javascript, Angular, CSS,Python, Ektron, VS Code, TSS, Cypress Testing, Frontend UX & Journey Mapping, Usability Testing, ESRI Maps Visualization
  • Data & Analytics: End-to-End Database Design in PostgreSQL, MS SQL, Upstream & Downstream Data Integration with Teradata, Databricks, Hadoop, Redshift Transforming Application Data into Strategic Assets for Business Intelligence, Google Analytics
  • Strategic planning,Cross-functional collaboration Operations management,Data analytics,Talent development,Organizational,improvement, Performance reviewing,Team building, Relationship building,Analytical thinking,Software development life cycle, Product Management
  • Observability & Monitoring: Dynatrace, Splunk, CheckMarx Scan, CloudWatch Debugging

Certification

  • AWS Cloud Practitioner (2021 - Present)
  • Microsoft Certified Professional (MCPS)

Timeline

Senior Software Engineering Manager

Cigna
05.2019 - 06.2024

Senior Software Engineering Advisor

Cigna
05.2017 - 04.2019

Software Developer

Open Systems – Cigna
09.2016 - 04.2017

Technical Lead

HSB – L&T Infotech
02.2013 - 11.2015

Project Lead

Travelers – L&T Infotech
09.2012 - 01.2013

Senior .NET Developer

Travelers – L&T Infotech
05.2011 - 08.2012

Developer

Travelers – L&T Infotech
10.2007 - 04.2011

PDGM - Marketing Management

Welingkar Institute of Management

Bachelor of Engineering - Computer

Atmiya Institute of Technology And Science

Similar Profiles

CREATE PROFILE
Mrinal Patwardhan