Mr. Jeff McDonald
Marietta,OH
Summary
Dynamic professional with proven expertise and knowledge in Loan and Deposit Operations Management. Excelling in partnership building and operational leadership, achieving significant process efficiencies and knowledge sharing and growth. Skilled in risk mitigation and fostering teamwork, I drive performance improvements leveraging sound judgment and collaboration.
Willing to relocate.
Overview
18
18
years of professional experience
Work History
AVP / Loan Operations Manager
Peoples Bank
02.2020 - 10.2024
- Maintained compliance with industry regulations by implementing risk mitigation measures and maintaining accurate documentation.
- Developed policies and procedures that streamlined workflows while maintaining compliance standards across all aspects of Loan Operations.
- Promoted and led performance enhancement culture by actively coaching and mentoring direct reports.
- Streamlined Loan Operations by implementing efficient processes and reducing turnaround time while increasing productivity.
- Built and maintained strong working relationships with other departments, facilitating smooth handoffs between departments throughout the stages of loan origination through loan servicing.
- Assisted with multiple bank acquisitions co-leading the Loan Operations effort.
- Managed 35 people in my reporting structure
AVP / Deposit Operations Manager
Midland States Bank
06.2019 - 02.2020
- Managed daily operations of the deposit , items processing, and card services teams, ensuring all tasks were completed accurately and within deadlines.
- Increased department productivity through cross-training initiatives, enabling team members to handle multiple responsibilities.
- Assisted in recruiting, hiring and training of team members.
- Analyzed data to identify areas of improvement, implementing changes that resulted in greater operational efficiency.
AVP / Deposit Operations Manager
Peoples Bank
06.2015 - 06.2019
- Assisted with multiple bank acquisitions co-leading the Deposit Operations effort.
- Developed strong working relationships with branch managers to facilitate effective communication regarding deposit issues.
- Acted as a subject matter expert for deposit-related matters, providing guidance and expertise to both internal staff and external clients.
- Served as a key liaison between the bank''s Deposit Operations department and the Risk/Audit and Compliance departments to ensure compliance with all applicable rules and regulations.
- Worked closely with senior management to develop policies related to deposit operations that aligned with overall business objectives.
Operations Officer
Citizens Bank & Trust
08.2006 - 06.2015
Education
High School Diploma -
Plattsburg High School
PlattsburgAccounting
Maple Woods Community College
Kansas City, MOSkills
- Partnership Development
- Deposit and Loan Operations Management
- Procedure Implementation
- Operational leadership
- Teamwork and Collaboration
- Performance Improvements
- Sound Judgment
- Risk Mitigation
- Vast Bank Operations Knowledge
- Bank Acquisitions
Timeline
AVP / Loan Operations Manager
Peoples Bank
02.2020 - 10.2024
AVP / Deposit Operations Manager
Midland States Bank
06.2019 - 02.2020
AVP / Deposit Operations Manager
Peoples Bank
06.2015 - 06.2019
Operations Officer
Citizens Bank & Trust
08.2006 - 06.2015
High School Diploma -
Plattsburg High School
Accounting
Maple Woods Community College
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