Michael Lay
Mount Dora,FL
Summary
Ensure 30+ inclusive communities and employee experiences advocate for an inclusive future for all. Drive global diversity and inclusion platforms and processes resulting in fair and equitable business results and a healthy conscious culture. Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of Type production writing, planning and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
27
27
years of professional experience
Work History
Head of Inter-Belief and ERG’s
Google
11.2021 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
PEOPLE LEADER, INCLUSIVE COMMUNITIES & EXPERIENCES
CISCO SYSTEMS
01.2017 - Current
- Reporting to the Chief Diversity Officer, leading a global team of 7 that manages our enterprise strategy and execution for all employee based emerging and inclusive communities including Employee Resource Organizations (EROs), Business Initiated Networks, Emerging Communities, Virtual Groups and functional Diversity Ambassadors
- Experience in management of external strategic partnerships that align with our inclusion and diversity partnership goals and metrics with organizations including HRC, Out & Equal, Lesbians Who Tech, HITEC, Out4Undergrad, and Springboard Consulting (Disabilities) and Diversity Best Practices
- Drive inclusive future for all vi metric-driven model that identifies the key aspects and plans of supporting highly inclusive communities, enabling the creation of innovative approaches (mind sets, skillsets, and toolsets) that unleash the true power of diversity and inclusion at all levels in the company
- Execute with talent acquisition and university recruitment to provide an inclusive and consistent approach leads to increased diverse talent pipeline and equal opportunities
- Create strategy and implementation for community digitization efforts including platform enabling a collaborative experiences across the communities while providing the company key indicators and sentiments of the various communities
- Define policy documents and conduct various awareness and sensitivity training for employees and departments that need additional support related courageous conversations, social justice, accommodations, ally programs and gender expression and LGBTQ+ solutions.
METRO ATLANTA HR SITE LEADER
CISCO SYSTEMS
01.2015 - 03.2017
- HR Site Leader covering all Metro Atlanta Cisco offices including campus locations in Atlanta, Lawrenceville, and Alpharetta focusing on campus safety, policy, community relations, and directing general HR, employee concerns, employee engagement, culture, and leadership development
- Active alignment to functional business execs and HR Partners to drive employee engagement as part of our Cisco People Deal
- Site strategy, workforce planning, local site leadership development forums, on-boarding assistance, campus event planning, site and benefit program delivery, and acquisition integration were all aspects of the success of this role
- Co-Chair of Atlanta Cisco Citizen Civic Council which decided and coordinated civic corporate giving back programs and fundraising for the Atlanta area among many Cisco offices in Greater Atlanta
- Primary liaison to all Employee Resource Group to facilitate activities that reinforces corporate culture, site strategy, and a cultural connection to the site that promoted and increased volunteering and corporate flagship events for employees to experience.
HUMAN RESOURCES BUSINESS PARTNER
CISCO SYSTEMS
01.2009 - 09.2015
- Aligned to organizations such as services sales, technical services and experiences, small business and corporate quality
- Led large scale structural and organizational design changes
- Recommended alignment of HR annual cycle program programs to ensure decisions are made with diversity and talent strategies as guiding indicators
- Supported SVP and VPs within global 4,000-employee group including leader development programs, executive talent review and compensation process, executive coaching, talent attraction and site strategy development, succession planning, team building, and talent agility
- Provided program leadership for reviewing company-wide limited restructures among other critical business consulting.
SR. MANAGER, FIELD SALES OPERATIONS
CISCO SYSTEMS
03.2007 - 12.2009
- Field Sales Administrative Manager lead for WW Sales Operations team
- Partnered with Area VP's, Operations Managers, Controllers, Marketing, Human Resources Managers, related to managing daily field sales operations, targeted sales objectives
- Administered operating budget, orchestrated seamless office redesign, relocation, maintenance, and transition processes
- Managed and successfully executed numerous concurrent ad hoc special projects.
BUSINESS OPERATIONS MANAGER
CISCO SYSTEMS
03.2005 - 02.2007
- Evaluated system, policy, and data management processes, built projectspecific process management tools, implemented, standardized, and centralized quality and process improvements, and assured global end-to-end field sales team readiness, operational governance, and consistency
- Served as IT business partner, reviewed complex projects with multiple stakeholders, defined/implemented long-term scalable solutions across enterprise-wide systems, processes, and programs
- Maximized utility of virtual/remote communication and technology tools, resulting in improved quality of information sharing among the global teams
- Provided input on business strategy, process implementation and resource modeling for global organization
- Annually managed year-end planning processes including data integrity, tool and system alignment, and resource allocation.
IT PROJECT MANAGER
CISCO SYSTEMS
09.2001 - 03.2005
- Coordinated collaboration between functional teams including sales and IT, delivering integrated IT support and services of desktop hardware, software, business applications to the field offices
- Managed contract negotiations and procurement with vendors, Workplace Resources (WPR), and InfoSec
- Consulted with various project owners across functions to define requirements, feasibility and acceptance of IT Showcase site technologies and deployment of solutions in US and Canada field offices.
SALES OPERATIONS ADMINSTRATOR
CISCO SYSTEMS
11.1996 - 09.2001
- Conducted region/account manager performance-to-goal analysis, developed ongoing goal attainment reports, communicated personnel management strategy and recommendations, and improved forecasting accuracy and integrity.
Education
AA - Communications, TV Media
Master's Certificate - Project Management
Certificates - DEI (current)
Skills
- Diversity, Equity & Inclusion
- Empathetic Business Partner
- Inclusive Community Management
- Organization Development
- Servant Leader
- Strategic Creator
- Process Design
- Employee Engagement
- Large Scale Global Program Solver
- Trusted Advisor
- Mediation
- Dispute Mediation
- Diversity and Inclusion
- Employee Relations
- Employee Surveys
- Managing employee relations
- Leadership Development
- Operations Management
- Employee Recognition Programs
Personal Information
Title: DEI LEADER, INCLUSIVE COMMUNITIES & EXPERIENCES
Timeline
Head of Inter-Belief and ERG’s - Google
11.2021 - Current
PEOPLE LEADER, INCLUSIVE COMMUNITIES & EXPERIENCES - CISCO SYSTEMS
01.2017 - Current
METRO ATLANTA HR SITE LEADER - CISCO SYSTEMS
01.2015 - 03.2017
HUMAN RESOURCES BUSINESS PARTNER - CISCO SYSTEMS
01.2009 - 09.2015
SR. MANAGER, FIELD SALES OPERATIONS - CISCO SYSTEMS
03.2007 - 12.2009
BUSINESS OPERATIONS MANAGER - CISCO SYSTEMS
03.2005 - 02.2007
IT PROJECT MANAGER - CISCO SYSTEMS
09.2001 - 03.2005
SALES OPERATIONS ADMINSTRATOR - CISCO SYSTEMS
11.1996 - 09.2001
VALENCIA COLLEGE - AA, Communications, TV Media
GEROGE WASHINGTON UNIVERSITY - Master's Certificate, Project Management
CORNELL UNIVERSITY - Certificates, DEI (current)