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Hi, I’m
Mrs. Boswell
Special Education Paraprofessional
New Port Richey, FL US,FL
Summary
Compassionate Special Education Paraprofessional offering excellent skills in devising student strategies and monitoring classroom activities. Pursuing a similar position where a well-qualified individual with an understanding of autism spectrum disorder and learning disabilities is highly sought.
Overview
5
years of professional experience
5
years of post-secondary education
2
Languages
Work History
Pinellas County School DistrictLargo, FL
Special Education Assistant
04.2019 - 01.2023
Job overview
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Conducted individualized assessments to determine students' academic progress.
- Gave one-on-one attention to students, while maintaining overall focus on entire group.
- Monitored student classroom and outdoors activities to promote student safety.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Built trust and rapport with students through positive reinforcement and strong communication skills.
- Aided elementary school special education teachers in reinforcing efforts for children with various learning and behavioral needs.
- Developed professional relationships with school staff to contribute to strong learning community.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
NTINew Port Richey, FL
Customer Care Agent
04.2022 - 06.2022
Job overview
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Logged call information and solutions provided into internal database.
- Assisted call-in customers with questions and orders.
- Resolved concerns with products or services to help with retention and drive sales.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained and managed customer files and databases.
- Navigated multiple computer systems and applications to find information.
- Analyzed customer feedback for process improvements to achieve long-term business objectives.
- Developed and implemented customer service policies and procedures to use adequate techniques and apply best practices.
- Responded proactively and positively to rapid change.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Pasco County SchoolsLand O' Lakes, FL
Instructional Assistant
09.2020 - 02.2021
Job overview
- Created lesson materials, visuals, and digital presentations to supplement lesson plans.
- Provided support to help students with special needs learn and grow.
- Provided support during classes, group lessons, and classroom activities.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Supported student learning objectives through personalized and small group assistance.
- Assisted with classroom technology to prepare students with skills needed to succeed in technology-rich world.
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Maintained safety and security by overseeing students in recess environments.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Mentored and tutored individual students needing additional help.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
YMCA Of The SuncoastClearwater, FL
Youth Development Specialist
12.2019 - 03.2020
Job overview
- Delivered youth transitional assistance in areas of education and safety.
- Coordinated transitional services for youth of diverse backgrounds.
- Maintained documentation and records of training activities and group events.
- Facilitated recreation and education activities for youths to engage in groups in safe environment.
Esther SchoolPinellas Park, FL
Classroom Monitor
08.2018 - 10.2018
Job overview
- Helped maintain fun and interactive classroom with focus on safety, organization and student engagement.
- Helped classroom teachers and supported overall center team.
- Developed good relationships with students and staff.
- Assisted teachers with checkout and check-in of educational materials.
- Planned and prepared bibliographies, charts and graphs.
- Took part in professional development workshops to boost skills.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Helped teachers manage bus loading and unloading.
- Laminated teaching materials to increase durability under repeated use.
- Assisted with school field trips and special events by collecting permission slips and payments.
- Helped teacher prepare instructional material and displays.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
Sunset Harbor Assisted LivingTarpon Springs, FL
Certified Medication Technician
05.2018 - 08.2018
Job overview
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Reviewed patient progress to document effects of any prescribed medication.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Monitored medication storage area to maintain medication security and control.
- Reordered medication to maintain adequate supply.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Assisted in maintaining conducive environment for residents by adhering to infection control policies.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Turned and repositioned patients to prevent bedsores.
- Supported needs of 10+ residents under long-term care.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Documented patient information and care activities in electronic health record.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Education
Everest University - Tampa, Tampa, FL
Associate of Science from Medical Insurance Billing
05.2005 - 07.2008
Oral Roberts University, Tulsa, OK
Bachelor of Science from Leadership And Administration
01.2022 - Current
Skills
Educational assistance
undefinedSoftware
Timeline
Customer Care Agent
NTI
04.2022 - 06.2022
Oral Roberts University
Bachelor of Science from Leadership And Administration
01.2022 - Current
Instructional Assistant
Pasco County Schools
09.2020 - 02.2021
Youth Development Specialist
YMCA Of The Suncoast
12.2019 - 03.2020
Special Education Assistant
Pinellas County School District
04.2019 - 01.2023
Classroom Monitor
Esther School
08.2018 - 10.2018
Certified Medication Technician
Sunset Harbor Assisted Living
05.2018 - 08.2018
Everest University - Tampa
Associate of Science from Medical Insurance Billing
05.2005 - 07.2008
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