Microsoft Office
Hi, I’m
Mrs. Boswell
Special Education Paraprofessional
New Port Richey, FL US,FL
Summary
Compassionate Special Education Paraprofessional offering excellent skills in devising student strategies and monitoring classroom activities. Pursuing a similar position where a well-qualified individual with an understanding of autism spectrum disorder and learning disabilities is highly sought.
Overview
5
years of professional experience
5
years of post-secondary education
2
Languages
Work History
Pinellas County School DistrictLargo, FL
Special Education Assistant
04.2019 - 01.2023
Job overview
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Conducted individualized assessments to determine students' academic progress.
- Gave one-on-one attention to students, while maintaining overall focus on entire group.
- Monitored student classroom and outdoors activities to promote student safety.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Built trust and rapport with students through positive reinforcement and strong communication skills.
- Aided elementary school special education teachers in reinforcing efforts for children with various learning and behavioral needs.
- Developed professional relationships with school staff to contribute to strong learning community.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
NTINew Port Richey, FL
Customer Care Agent
04.2022 - 06.2022
Job overview
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Logged call information and solutions provided into internal database.
- Assisted call-in customers with questions and orders.
- Resolved concerns with products or services to help with retention and drive sales.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained and managed customer files and databases.
- Navigated multiple computer systems and applications to find information.
- Analyzed customer feedback for process improvements to achieve long-term business objectives.
- Developed and implemented customer service policies and procedures to use adequate techniques and apply best practices.
- Responded proactively and positively to rapid change.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Pasco County SchoolsLand O' Lakes, FL
Instructional Assistant
09.2020 - 02.2021
Job overview
- Created lesson materials, visuals, and digital presentations to supplement lesson plans.
- Provided support to help students with special needs learn and grow.
- Provided support during classes, group lessons, and classroom activities.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Supported student learning objectives through personalized and small group assistance.
- Assisted with classroom technology to prepare students with skills needed to succeed in technology-rich world.
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Maintained safety and security by overseeing students in recess environments.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Mentored and tutored individual students needing additional help.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
YMCA Of The SuncoastClearwater, FL
Youth Development Specialist
12.2019 - 03.2020
Job overview
- Delivered youth transitional assistance in areas of education and safety.
- Coordinated transitional services for youth of diverse backgrounds.
- Maintained documentation and records of training activities and group events.
- Facilitated recreation and education activities for youths to engage in groups in safe environment.
Esther SchoolPinellas Park, FL
Classroom Monitor
08.2018 - 10.2018
Job overview
- Helped maintain fun and interactive classroom with focus on safety, organization and student engagement.
- Helped classroom teachers and supported overall center team.
- Developed good relationships with students and staff.
- Assisted teachers with checkout and check-in of educational materials.
- Planned and prepared bibliographies, charts and graphs.
- Took part in professional development workshops to boost skills.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Helped teachers manage bus loading and unloading.
- Laminated teaching materials to increase durability under repeated use.
- Assisted with school field trips and special events by collecting permission slips and payments.
- Helped teacher prepare instructional material and displays.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
Sunset Harbor Assisted LivingTarpon Springs, FL
Certified Medication Technician
05.2018 - 08.2018
Job overview
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Reviewed patient progress to document effects of any prescribed medication.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Monitored medication storage area to maintain medication security and control.
- Reordered medication to maintain adequate supply.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Assisted in maintaining conducive environment for residents by adhering to infection control policies.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Turned and repositioned patients to prevent bedsores.
- Supported needs of 10+ residents under long-term care.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Documented patient information and care activities in electronic health record.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Education
Everest University - TampaTampa, FL
Associate of Science from Medical Insurance Billing
05.2005 - 07.2008
Oral Roberts UniversityTulsa, OK
Bachelor of Science from Leadership And Administration
01.2022 - Current
Skills
Educational assistance
Teacher Support
Autism and spectrum disorders
Verbal and written communication
Student Supervision
Experienced with [Technology]
Software
Timeline
Customer Care Agent
NTI
04.2022 - 06.2022
Oral Roberts University
Bachelor of Science from Leadership And Administration
01.2022 - Current
Instructional Assistant
Pasco County Schools
09.2020 - 02.2021
Youth Development Specialist
YMCA Of The Suncoast
12.2019 - 03.2020
Special Education Assistant
Pinellas County School District
04.2019 - 01.2023
Classroom Monitor
Esther School
08.2018 - 10.2018
Certified Medication Technician
Sunset Harbor Assisted Living
05.2018 - 08.2018
Everest University - Tampa
Associate of Science from Medical Insurance Billing
05.2005 - 07.2008