Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Websites
Ton
References
Timeline
Generic

Mr.Santisouk Southammavong

Klamath Falls,OR

Summary

I do almost everything in the restaurant willingly; I love to work and support my coworkers. I volunteer to follow instructions or assigned work from my boss all the time, collaborate effectively with team members, and maintain a clean, organized work environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Server, Cook, Cook helper, Dishwasher

Thai orchids cafe
Klamath Falls, Oregon
10.2024 - Current
  • Took accurate orders and communicated them to kitchen staff.
  • Provided excellent customer service to enhance dining experience.
  • Maintained cleanliness and organization of dining area and tables.
  • Collaborated with team members to ensure efficient service flow.
  • Processed payments accurately using point-of-sale system.
  • Resolved customer complaints promptly to ensure satisfaction.
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Prepared drinks according to standard recipes.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Filled condiments and napkin containers during slack periods.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Stocked service areas with supplies during slow periods.
  • Checked food before serving it to customers.
  • Greeted guests and provided menus.
  • Maintained cleanliness and organization of kitchen and work areas.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Used standardized recipes and other instructions to prepare food.
  • Resolved customer complaints regarding food quality or services provided.
  • Assisted cooks in food preparation and ingredient organization.
  • Collaborated with team members to enhance workflow efficiency during service.
  • Operated kitchen tools and equipment while adhering to safety standards.
  • Cut or sliced meat, poultry and seafood to prepare for cooking.
  • Distributed food to waiters and waitresses to serve customers.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Prepared meats, vegetables or desserts according to orders or instructions.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Maintained cleanliness of dishes, utensils, and kitchen equipment.
  • Assisted with loading and unloading dishwashing machines.
  • Organized dishware and utensils for efficient access during service.
  • Followed safety and sanitation guidelines consistently throughout shifts.
  • Collaborated with kitchen staff to ensure timely dish availability.
  • Supported team members by providing additional cleaning assistance as needed.
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
  • Removed garbage and trash to designated disposal areas in accordance with health regulations.
  • Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
  • Stocked service areas with clean plates, bowls, cups, and other items as needed.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing, and restacking items.
  • Ensured that workstations were kept neat and tidy throughout the shift.
  • Inspected all returned dishes for cleanliness before restocking them on shelves.
  • Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
  • Followed all safety guidelines while handling sharp objects like knives or forks.
  • Swept and mopped floors in the kitchen area at regular intervals throughout shift.
  • Backed up kitchen team members during heavy work periods to maximize team coverage.
  • Replaced clean utensils in storage bins for easy access.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Restocked main kitchen areas with items from shelves, coolers, and freezers.
  • Disposed of glassware that had been broken or chipped according to safety procedures.
  • Informed supervisors immediately if any machine malfunctions were observed during operation.
  • Studied methods of coworkers, successfully learning kitchen, and food service skills.
  • Assisted in preparing salads and desserts when requested by chefs or supervisors.
  • Checked temperatures of dishwashing machines to ensure proper functioning.
  • Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
  • Organized trays with cutlery prior to serving meals to customers.
  • Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
  • Ensured timely availability of clean dishes for various meal services.
  • Swept and mopped floors at end of shift to comply with sanitary regulations.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
  • Assisted chef with food measurements, preparation and storage when necessary.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Used pressurized faucet sprayer effectively to wash large quantities of dishes.
  • Handled glassware, crystal, and other fragile items with exceptional care to prevent breakage.

Education

High School Diploma -

Vientiane Sottachith School
Laos
06-2023

Skills

  • Customer service
  • Communicate
  • Basic math
  • Supply restocking
  • Strong work ethic
  • Team member support
  • Suggestive selling
  • Multitasking ability
  • Menu memorization
  • POS operation

Affiliations

  • Usually I going to go to a gym 5 days a week at a night time before school.
  • In the summer I have to go to school at evening but in Falls gonna be switch to morning class.

Certification

  • I received a scholarship from english class.
  • I received a High school high school diploma from Laos.

Languages

Laos
Native/ Bilingual
English
Limited

Ton

The link up there that's my shop I just started to build it and make a song on Youtube too, interesting about technology that's why I enrolled in Computer engineering for my major , I think we can hack our life with technology a lot of thing peoples didn't searching yet.

References

References available upon request.

Timeline

Server, Cook, Cook helper, Dishwasher

Thai orchids cafe
10.2024 - Current

High School Diploma -

Vientiane Sottachith School
Mr.Santisouk Southammavong
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