Deyait Watson-Irvine
Durham,NC
Overview
24
24
years of professional experience
Work History
Production/Project Manager
Randstad/AICPA
Durham
11.2021 - 12.2023
- Set up project kick-off meetings, managed project status, and production of creative assets within Adobe Workfront Project Management software platform.
Program Specialist
Randstad/Covance
Durham
09.2020 - 02.2021
- Verified insurance benefits, updated CRM database with customer information.
Product Trainer/HR Generalist
Kelly Services/Kellogg
01.2020 - 03.2020
- Provided administrative and general clerical support for HR area, managed orientation programs for temporary employees, handled miscellaneous HR projects.
Administrative Assistant
IT People/Allscripts
12.2019 - 12.2019
- Updated LMS database with courses, completed a two-week project.
Staff Specialist
Duke Temporary Services/Duke Card Office
09.2019 - 10.2019
- Supported faculty, staff, students, and visitors in obtaining Duke door/dining access card, provided customer service support for the card office.
Recognition Ceremony Coordinator
Duke Temporary Services/Duke TIP
01.2019 - 06.2019
- Provided administrative and customer service support for ceremonies, managed database, drafted correspondence, supported escalated parent calls.
Training Coordinator
Veritude/Fidelity Investments
04.2018 - 10.2018
- Provided administrative support for LEAP & Fidelity Made Training and Education programs, booked rooms, scheduled social mixers and activities, provided global support for training events.
Program Assistant V
Temporary Solutions/DPI Office of Charter Schools
08.2017 - 02.2018
- Handled first-line customer and stakeholder contact, logged and processed incoming payments, processed mailings to charter schools.
Sr. Training & Event coordinator
SAS Institute, Inc.
04.2015 - 03.2017
- Upgraded internal meeting reply process, created Outlook and email templates, achieved high employee satisfaction rate for vendor training classes.
Training & Event Coordinator
SAS Institute, Inc.
01.2003 - 04.2015
- Processed registrations for SAS classes, supported vendor third-party center locations, maintained catering orders and book inventory, supported global and domestic vendor classes.
Technical Support Analyst
SAS Institute, Inc.
03.2000 - 01.2003
- Provided level one technical triage of support calls, surveyed end-user callers, analyzed responses, and reported findings, scheduled triage call coverage.
Timeline
Production/Project Manager
Randstad/AICPA
11.2021 - 12.2023
Program Specialist
Randstad/Covance
09.2020 - 02.2021
Product Trainer/HR Generalist
Kelly Services/Kellogg
01.2020 - 03.2020
Administrative Assistant
IT People/Allscripts
12.2019 - 12.2019
Staff Specialist
Duke Temporary Services/Duke Card Office
09.2019 - 10.2019
Recognition Ceremony Coordinator
Duke Temporary Services/Duke TIP
01.2019 - 06.2019
Training Coordinator
Veritude/Fidelity Investments
04.2018 - 10.2018
Program Assistant V
Temporary Solutions/DPI Office of Charter Schools
08.2017 - 02.2018
Sr. Training & Event coordinator
SAS Institute, Inc.
04.2015 - 03.2017
Training & Event Coordinator
SAS Institute, Inc.
01.2003 - 04.2015
Technical Support Analyst
SAS Institute, Inc.
03.2000 - 01.2003