Mrs.LaShall J. Craigen
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
22
22
years of professional experience
Work History
Certified Nursing Assistant
Timber Oaks
Union Grove
12.2024 - Current
- Assisted nursing staff with daily patient care activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient information accurately in electronic health records system.
- Supported patients with mobility, transfers, and basic rehabilitation exercises.
- Communicated effectively with patients to provide emotional support and comfort.
- Maintained cleanliness and organization of patient rooms and common areas.
- Collaborated with healthcare team members to ensure quality patient care delivery.
- Educated patients on health management and safety practices during care routines.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Unit Coordinator/ Med Tech
Lake View
Waterford
05.2019 - 11.2024
- Managed patient scheduling and ensured accurate documentation of appointments.
- Assisted in developing and implementing unit policies and procedures.
- Maintained inventory of medical supplies and ordered necessary items.
- Facilitated staff meetings to discuss patient care strategies and updates.
- Coordinated daily operations and communication among healthcare team members.
Manager
Peace group home
Racine
08.2004 - 05.2019
- Supervised daily operations of group home, ensuring smooth and safe environment.
- Managed staff schedules, optimizing workforce efficiency and coverage needs.
- Coordinated resident care plans, collaborating with healthcare professionals and families.
- Developed training programs for new employees, enhancing team performance and compliance.
- Implemented safety protocols, promoting a secure living space for residents.
- Facilitated communication between staff and residents, fostering a supportive community atmosphere.
- Conducted regular assessments of resident needs, adjusting services as necessary.
- Oversaw budget management, ensuring adequate resources for home operations and activities.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Education
Certified Nursing Assistant - Nursing
Gateway Technical College
Kenosha, WI 06.1990 - 08.1990
Case High School
Racine, WISkills
- Documentation accuracy
- Vital signs monitoring
- Patient mobility assistance
- EHR proficiency
- Medical supply management
- Team coordination
- Care plan development
- Effective communication
- Customer service excellence
- Problem solving
- Staff performance assessment
- Time management
- Documenting behaviors
- Transporting patients
- Assisting with personal grooming
- Patient relationship building
- End-of-life care
- G-tube care
- Patient management
- Activity coordination
- Calm and level-headed under duress
- Conducting intakes
- Collecting specimens
- Light housekeeping
- Dementia and Alzheimer's care
- Dressing assistance
- Healthcare ethics
Timeline
Certified Nursing Assistant
Timber Oaks
12.2024 - Current
Unit Coordinator/ Med Tech
Lake View
05.2019 - 11.2024
Manager
Peace group home
08.2004 - 05.2019
Certified Nursing Assistant - Nursing
Gateway Technical College
06.1990 - 08.1990
Case High School