Summary
Overview
Work History
Education
Skills
Timeline
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Mrs. Tamika Hall

Akron,OH

Summary

Detail-oriented team player with strong organizational skills eager to secure a position in corporate America. Successful at managing multiple priorities with a positive attitude. Ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

Assistant Store Manager

Claire's Boutique
08.2013 - 01.2019
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Created and maintained safe and secure work environments for employees.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.

Human Resources Manager

CHS, Inc.
03.2016 - 03.2017
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
  • Recruited top talent to maximize profitability.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Coordinated technical training and personal development classes for staff members.
  • Distributed employee engagement surveys to identify areas of improvement.

Family Manager

Home
01.2019 - Current
  • Manages household responsibilities such as financial planning, budgeting, bills, home repairs, etc.
  • Provides developmentally appropriate activities for children.
  • In charge of meal planning, grocery shopping, meal preparation and cooking
  • Develops games and activities using arts and crafts to support learning and verbal skills.
  • Coordinates playdates and outings to meet children's physical and social needs.
  • Help children complete homework assignments and school projects.
  • Monitors children's play activities to verify safety.
  • Teach children basic life skills, manners and personal hygiene.
  • Transports children to and from school, medical appointments and extra-curricular activities using family vehicle.
  • Demonstrates respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Education

Life Coaching Certification -

Georgia Certified Life Coaching Academy
Atlanta, GA
02.2021

Associate of Arts - Psychology

Argosy University
Phoenix, AZ
04.2017

Skills

  • Organization and Time Management
  • Friendly, Positive Attitude
  • Conflict Resolution
  • Interpersonal Communication
  • Attention to Detail
  • Supervision and leadership
  • Self-Directed
  • Team Management
  • Housekeeping
  • Meal planning and preparation
  • Drawer management
  • Customer assistance
  • Basic math skills
  • Inventory management
  • Cash Handling
  • Refunds and exchanges
  • Cash register operation
  • Written and verbal communication
  • Coaching and mentoring
  • Retail merchandising
  • Policies and procedures
  • Budgeting

Timeline

Family Manager

Home
01.2019 - Current

Human Resources Manager

CHS, Inc.
03.2016 - 03.2017

Assistant Store Manager

Claire's Boutique
08.2013 - 01.2019

Life Coaching Certification -

Georgia Certified Life Coaching Academy

Associate of Arts - Psychology

Argosy University

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Mrs. Tamika Hall