Mrs. Wyvonne Lynette Hatchett
Nashville,TN
Summary
Dynamic professional with expertise in church convention registration and administrative support, honed at the National Baptist Convention of America International, INC. Skilled in data management and multitasking, enhancing operational efficiency. Successfully improved communication processes, contributing to a 20% increase in delegate satisfaction. Proven ability to manage financial transactions and maintain accurate records.
Overview
22
22
years of professional experience
Work History
Registration Clerk
National Baptist Convention of America International, INC.
09.2009 - Current
- Explained form wording to on registration forms to help Church Delegates understand the Convention registration process
- Operated standard software to compile data and prepare information and correspondence.
- Assisted other clerks with duties, answering questions and accurately using reservation system.
- Answered Delegates questions and inquiries regarding registration process and documentation.
- Welcomed many daily, directing to appropriate sessions within facility and coordinating assistance with transportation.
- Updated Delegate contact information to support accurate electronic records.
- Completed registration paperwork, verifying accurate information.
- Assisted in processing payments via cash, checks and credit cards.
Administrative Assistant
Missionary Baptist State Convention of Tennessee
10.2003 - Current
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Greeted incoming visitors and members professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Updated spreadsheets and databases to track, analyze, and report on pastors/church data.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Education
High School Diploma -
Henry County High
Paris, TNSkills
- Churches Districts and States support
- Individual, Church, District and State Convention registration
- Complete Registration reports to submit to Treasurer
- Treasurer for National Ushers Auxiliary
- Multitasking and prioritization
Receive donations, sign checks and make deposits
Languages
English
Full Professional
Timeline
Registration Clerk
National Baptist Convention of America International, INC.
09.2009 - Current
Administrative Assistant
Missionary Baptist State Convention of Tennessee
10.2003 - Current
High School Diploma -
Henry County High