Willie W. Tolver

Training Operations Manager

07.1993 - 12.2015

While working as a Training & Operations Manager with over 22 years of military and leadership experience. My responsibility was to provide supervision and management of staff, facilitate interdepartmental communication, and allocate tasks and resources as needed to efficiently and effectively run program operations across high- and low-level departments. To include responsibly of facility security, safety, maintenance, grounds, and equipment by assuring all functions are adhering to organizational policies and regulations.
Company First Sergeant / maintain accountability and control of 1,320 service members.
Platoon Sergeant / responsible for the health and welfare of 300 service members.
Senior Training/Operation Manager that provided detailed monthly, quarterly, and annual training plans designed for organizational growth and development.
Trained hundreds of Federal Service Members on compliance procedures and task
Ensured all personnel were well trained on policies and procedures, federal and state laws.
Provided effective coaching and mentoring to all employees on a consistent basis.
Coordinated with functional managers to obtain required resources to ensure project deliverables and taskings are completed.
Identified, monitor, and communicate project risks and identify approaches to mitigate.
Ensured accurate and timely communication to the customer of essential information impacting operation, maintenance, and support of projects.
Assessed project risk, identified root-cause for project failures, developed risk management plans, implemented corrective actions to meet productivity, quality, and client satisfaction goals and objectives.

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