Managed operations of 7 modular/manufactured home retail locations/dealerships
Trained and managed retail location General Managers
Led the design, purchase, and placement of all inventory for division
Directed managed the division customer service and warranty departments
Worked with Director and CEO of division planning and executing company-wide marketing campaigns
Budgeting and profit and loss management for all location to maximize profitability.
General Manager
Developed and managed newly purchased retail location
Designed and managed construction of new sales center
Hired staff of 8 including sales, service and finance positions
Managed the sales, delivery, construction, finance and warranty work for all new sales
Managed profit and loss for retail location working with accounting department, division manager and director of operations to maximize net profitability
Sales, origination and processing conventional and government loans for all sales working directly with processors, underwriters, appraisers and title companies to insure timely closings with the highest level of customer satisfaction.
President
McKinney Management, Inc. (d/b/a McKinney Homes/McKinney Financial)
03.2006 - Current
Oversee construction and site development of homes from start to delivery - manage financial aspects of business from raising capital, P&L management, and all final financial decisions
Origination of high volume of loans thru the sales and marketing of residential properties available on site and/or for construction thru McKinney Homes
Proficient in FHA, VA, USDA, and Conventional mortgage programs and guidelines for both single family and manufactured/modular homes in order to maximize and complete sales of units available for sale
Determine which program will best fit customer by reviewing and analyzing the clients credit reports, income/assets and type of property being sold
Execute 1003, collection of income/asset documentation, order all deed and title work to be performed, order appraisals, schedule closings
Work with Loan Originator, Processor, Appraisers and Underwriters, Surveyors and local municipalities to insure the expedient closing of the loan while maintaining the highest level of customer satisfaction
Proficient with processing and origination along with all underwriting and appraisal guidelines required for every residential program and specific to each bank and their overlays that may exist
In depth understanding of all appraisal guidelines, specifications, and comparable requirements for all residential loan programs
Proficient with all abstract and title requirements set forth to meet all residential mortgage programs.
Owner/Branch Manger
Amstar Mortgage
12.2004 - 03.2008
Start-up location with a staff of six - responsible for staffing, advertising/marketing, accounting, and compliance for a mortgage brokerage specializing in all single family, multifamily and manufactured/modular homes
Originated, processed, and funded over $3 million in residential loans on a monthly basis utilizing FHA, VA, USDA, Conventional and Subprime mortgage products available thru over 50 mortgage companies and banks located throughout the united states
Licensed to originate, process, and fund in over 25 states.
Director of Field Operations
ARC Retail, Inc.
12.1998 - 12.2004
Reporting directly to CEO and COO, strategically placed credit and finance applications with preferred lenders, prepared and closed loans, including title, taxes, insurance, rate participation
Managed over 150 employees in 15 sales/retail locations and two regional service locations servicing Wyoming and Colorado, as well as an inventory of over 100 units with a net value of $25,000,000
Developed and created a centralized finance/mortgage department that serviced 25 locations and over $20,0000 in closings a month with a staff of 15, which included but not limited to mortgage origination, processing and underwriting departments
Created ancillary service programs such as centralized finance/mortgage division, warranty and service division and insurance division
Supervised product design, purchasing, and placement of inventory
Established relationships with multiple banks and lending institutions to provide financing thru construction/permanent, conventional and government loans for single and multi-family units, modular and manufactured home units
Developed and implemented company-wide consumer centered sales, finance and service training programs to insure maximum profitability while maintaining the highest level of customer satisfaction.
Sales Manager of Community Sales
Treadwell Incorporated (Eagle Ridge Homes)
04.1995 - 12.1998
Generated sales of manufactured homes located in seven different manufactured home communities
Managed and trained sales and office staff
Responsible for determining which homes to carry in inventory based on price point and demographic model.
Education
Finance/Marketing Studies -
Oklahoma Baptist University
Shawnee, OK
Skills
Staff Motivation
Performance Management
Performance Improvement
Inventory Control
Financial Administration
Sales and Marketing Expertise
Budget Administration
Policy Development
Strategic Planning
Operations Planning
Performance Improvements
Customer Relationship Development
Sales Management
Employee Trainings Created
Schnepfinger Sales System for Eagle Ridge Homes Developed Customer Centered Sales system for ARC
Presented multiple presentations and seminars regarding: Finance, Mortgages, First Time Home Buyers, Financial Management and Placement
Timeline
President
McKinney Management, Inc. (d/b/a McKinney Homes/McKinney Financial)