Shandria Mosley
Houston
Summary
Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster a supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Psychiatric Technician
Harris Health System-LBJ Hospital
08.2014 - Current
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
Patient Safety Monitor
Harris Health System-LBJ Hospital
12.2013 - Current
- Support the provision of quality patient care and safety under direction of a Registered Nurse by providing continuous supervision of patient(s) that have been identified as having risk for; injury to self or others, elopement, falls or dislodgment of essential lines or tubes
- Obtain verbal reports and deliver reports to the assigned nurse and patient safety assistant
- Document significant reports or changes to RN
- Assists with patient care activities that do not interfere with the primary role of continuous/ group supervision
- Facilitated family involvement in the caregiving process by providing education on disease processes, medication administration, and self-care techniques.
- Improved patient comfort by providing compassionate and attentive care to individuals with various needs.
Certified Nursing Assistant
Harris Health System-LBJ Hospital
09.2019 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Nutrition Services
Sodexo, Harris Health System
09.2012 - 12.2013
- Provided patients with meals while in the hospital in accordance with dietary restrictions and guidelines recommended by the treating physician
Teacher
Steppingstones Learning Center
04.2011 - 09.2012
- Provided developmental care and supervision to children enrolled in the developmental center;
- Implemented age-appropriate curriculum;
- Established and maintained supportive relationships with parents and students;
- Performed office management work as needed
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT10-2027
Certificate -
Houston Community College
Houston, TX12-2022
PSYCHIATRIC TECHNICIAN CERTIFICATION -
AMERICAN ASSOCIATION OF PSYCHIATRIC TECHICIANS
02.2021
ASSOCIATE DEGREE - MULTI-DISCIPLINARY STUDIES
HOUSTON COMMUNITY COLLEGE
05.2019
HIGH SCHOOL DIPLOMA -
ROSS STERLING HIGH SCHOOL
06.2009
Skills
- Dedicated in securing appropriate, effective, safe and responsive healthcare
- Assessment of patient optimism that change can occur
- Managing surrounding demands and opportunity
- Strong ability to establish and maintain excellent rapport with supervisors and team
- Detail oriented
- Efficient
- Organized
- Excellent communication in both oral and written
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
Certification
Certified Nursing Assistant
Timeline
Certified Nursing Assistant
Harris Health System-LBJ Hospital
09.2019 - Current
Psychiatric Technician
Harris Health System-LBJ Hospital
08.2014 - Current
Patient Safety Monitor
Harris Health System-LBJ Hospital
12.2013 - Current
Nutrition Services
Sodexo, Harris Health System
09.2012 - 12.2013
Teacher
Steppingstones Learning Center
04.2011 - 09.2012
PSYCHIATRIC TECHNICIAN CERTIFICATION -
AMERICAN ASSOCIATION OF PSYCHIATRIC TECHICIANS
ASSOCIATE DEGREE - MULTI-DISCIPLINARY STUDIES
HOUSTON COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
ROSS STERLING HIGH SCHOOL
Bachelor of Science - Nursing
Western Governors University
Certificate -
Houston Community College
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