Melanie Price
Guyton,GA
Summary
Driven leader with a proven track record of building a successful personal brand, achieving significant sales growth through expert marketing and customer relationship building. Excelled in mentoring new partners and enhancing customer engagement by leveraging interpersonal communication and creative thinking. Demonstrated mastery in crafting persuasive content, leading to a robust social media presence and client satisfaction.
Overview
28
28
years of professional experience
Work History
Independent BODi Partner
Self
10.2014 - Current
- Successfully built and managed a personal brand on social media platforms, focusing on health, fitness, and lifestyle content resulting in increased social media following, consumer engagement and sales growth.
- Crafted persuasive written communications including social media posts, informative emails and flyers with attention to detail and clarity.
- Provide outstanding and effective customer service resulting in retention sales and bonuses.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Stayed informed on industry developments and market trends to gain competitive advantage and educate followers on health and fitness tips, positioning myself as a trusted authority in the industry.
- Recruited, trained and mentored new BODi Partners to strengthen the team.
- Counseled clients and partners on setting realistic goals, creating an action plan, and utilizing available resources to reach their goals.
Freelance Real Estate Marketing
Self Employed Services
08.2012 - 05.2014
- Contributed to successful open houses through meticulous event planning and execution.
- Conducted comparative market analyses to assist clients in making informed decisions regarding property values.
- Enhanced client satisfaction by conducting thorough market research and presenting tailored property options.
- Developed visually appealing marketing materials, strengthening the brand image of the agency.
- Identified appropriate marketing channels and target customers for campaigns.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
- Wrote engaging and successful marketing, advertising, and website copy.
Real Estate Agent
Self Employed Services
04.2005 - 07.2007
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Franchise Owner
Self Employed Services
07.2001 - 07.2004
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
- Oversaw payroll, business planning and marketing for franchise operations.
- Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
- Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
- Recruited and developed successful leadership staff to handle day-to-day business operations.
- Managed day-to-day business operations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Senior Customer Account Manager
Norfolk Southern
10.1996 - 07.2001
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Monitored accounts to verify compliance with payment terms and schedules.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Improved customer satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
- Collaborated with sales teams to address billing discrepancies and resolve client disputes promptly.
- Strengthened relationships with clients by maintaining open communication channels regarding invoicing and payment schedules.
- Aided in the reduction of bad debt write-offs through diligent monitoring of aging reports and proactive collections efforts.
- Exceeded departmental goals for cash collection through persistence, professionalism, and excellent interpersonal skills when dealing with clients or customers alike.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Presented audit findings to accounting manager after reviewing results and paperwork.
Education
Bachelor Of Science - Marketing
Auburn University
Auburn, AL08.1996
Skills
- Customer Relationship Building
- Marketing
- Active Listening
- Collaboration and Teamwork
- Creative and Critical Thinking
- Interpersonal Communication
- Excellent Communication
- Mentoring and Coaching
- Building Trust and Relationships
Timeline
Independent BODi Partner
Self
10.2014 - Current
Freelance Real Estate Marketing
Self Employed Services
08.2012 - 05.2014
Real Estate Agent
Self Employed Services
04.2005 - 07.2007
Franchise Owner
Self Employed Services
07.2001 - 07.2004
Senior Customer Account Manager
Norfolk Southern
10.1996 - 07.2001
Bachelor Of Science - Marketing
Auburn University
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