Melissa Singh
Forney,TX
Summary
Experienced banking professional with over 11 years in customer service, cash handling, and financial solutions. Known for delivering personalized service, maintaining accuracy in transactions, and building strong client relationships. Seeking an opportunity to contribute my skills and knowledge in a banking role.
Overview
13
13
years of professional experience
Work History
Owner
Sunny Bee Boutique
Heartland, TX
01.2022 - Current
- Managed daily operations, including budgeting and order fulfillment
- Provided exceptional customer service and maintained strong communication
- Used social media to grow brand awareness and engage with customers
Loan Officer
Neighborhood Credit Union
Mesquite, TX
08.2017 - 02.2024
- Processed transactions with accuracy and provided excellent customer service
- Built lasting relationships by understanding customer needs and offering solutions
- Worked with team members to identify financial opportunities for customers
- Followed security procedures to prevent fraud and ensure compliance
Financial Services Officer
Kelly Community Federal Credit Union
Tyler, TX
01.2015 - 08.2017
- Handled a high volume of financial transactions with precision
- Assisted members with loan applications and account management
- Consistently met and exceeded performance goals
Financial Office Manager
Western Finance
Tyler, TX
08.2011 - 01.2015
- Oversaw daily financial operations and customer interactions
- Trained team members to maintain high service standards
- Developed strategies to improve customer satisfaction
Education
High School Diploma/GED -
Skills
- Proficiency in MS Office (Word, Excel)
- Excellent customer service skills
- Networking and relationship building
- Cash handling
- Transaction processing
- Problem solving and critical thinking
- Risk management skills
- Credit assessment
- Financial transactions expertise
- Terms negotiation
- Banking
- Loan servicing
- Sales expertise
- Loan application management
Educationandcertifications
- High School Diploma/GED
- Leading at the Speed of Trust Certification, FranklinCovey
- Financial Peace University, Ramsey Solutions
- Texas Notary Public Certification
Timeline
Owner
Sunny Bee Boutique
01.2022 - Current
Loan Officer
Neighborhood Credit Union
08.2017 - 02.2024
Financial Services Officer
Kelly Community Federal Credit Union
01.2015 - 08.2017
Financial Office Manager
Western Finance
08.2011 - 01.2015
High School Diploma/GED -
Similar Profiles
Katie HarrisonKatie Harrison
Literacy Tutor at Sunny Bee LiteracyLiteracy Tutor at Sunny Bee Literacy
Megan GronbergMegan Gronberg
Sales Associate at Basic Bee BoutiqueSales Associate at Basic Bee Boutique
Brooke KeckBrooke Keck
Office Management at Bee Free BoutiqueOffice Management at Bee Free Boutique