Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Norwin Solano

Norwin Solano

Elizabeth,NJ

Summary

Master of Science in Renewable Energy and Energy Efficiency. Experienced in the analytical role of workforce management and reports development using MS Excel, applying analytical knowledge from my renewable energy engineering formation.

Eager to learn and transition to the electricity trades, with on-the job experience that will allow me to further develop my renewable energy formation.

Overview

1
1
years of professional experience

Work History

Mechanical Assistant

Benemerito Cuerpo De Bomberos Managua
05.2018 - 11.2018
  • Conducted routine oil changes, tire rotations, fluid and electric hardware replacements.
  • Inspected electric system for faulty hardware.
  • Promoted shop safety by cleaning work areas and removing hazardous materials.
  • Coordinated ready access to tools and parts needed for repair and maintenance activities.

Customer Care Advocate

One Link Call Center Nicaragua - TXU Energy
02.2017 - 10.2017
  • Assessed large volume of customers every day with electricity plans purchase.
  • Responded to customer needs through competent knowledge on the renewable energy technologies involved in their electricity generation.
  • Assisted call-in customers with electric bill questions and orders.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.

Intern Engineer

Electronics - Nicaragua
09.2015 - 10.2015
  • Installed a 1kW photovoltaic system under senior engineer supervision.

Education

Master of Science - Renewable Energy And Energy Efficiency

UDIMA
Madrid, Spain
11.2022

Post-Graduate - Business Resources Management And Energy Efficienc

American College
Managua, Nicaragua
12.2017

Bachelor of Science - Renewable Energy Engineering

American College
Managua, Nicaragua
08.2015

Skills

  • Safety Awareness
  • Medium Power and Hand Tool Use
  • Maintaining Clean Work Areas
  • Analytical and Critical Thinking
  • Resolving Issues
  • Team Work
  • Workflow Efficiency
  • Microsoft Office
  • Data Collection
  • Data Analysis
  • Analyzing Patterns
  • Real-Time Monitoring

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Mechanical Assistant

Benemerito Cuerpo De Bomberos Managua
05.2018 - 11.2018

Customer Care Advocate

One Link Call Center Nicaragua - TXU Energy
02.2017 - 10.2017

Intern Engineer

Electronics - Nicaragua
09.2015 - 10.2015

Master of Science - Renewable Energy And Energy Efficiency

UDIMA

Post-Graduate - Business Resources Management And Energy Efficienc

American College

Bachelor of Science - Renewable Energy Engineering

American College

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Norwin Solano