Results-driven professional with solid foundation in business management. Known for effectively leading teams and driving operational improvements to achieve business objectives. Emphasizes team collaboration and adaptability to changing business needs. Skilled in strategic planning and project management, with reliable and flexible approach.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Business Manager/HR Manager
CamRock Medical Clinic
06.2020 - 01.2025
Provide exceptional customer service by addressing clinic-related inquiries, scheduling appointments, and verifying health insurance
Manage payroll processes, including payroll taxes, quarterly 941 filings, and employee benefits
Ensure compliance with OSHA, HIPAA, DEA, all professional licensing, and other industry regulations
Develop and implement policies and procedures to improve operational efficiency
Maintain and update QuickBooks for financial records, invoicing, and expense tracking
Managed vendor relationships and negotiated favorable terms for equipment and service contracts
Facilitate employee training programs, including handbook updates and compliance courses
Support IT needs and maintain PCI compliance for secure payment processing
Weekly deposits, End of Day revenue reports, Monthly P&L, Set-up corporate billing, set-up all bank accounts, reconcile all accounts monthly
Child Care Director
Love & Learning Center of Milam County
09.2000 - 03.2021
Oversaw 15 employee onboarding, training, and policy adherence, corrective action and termination
Supported human resource functions, including timekeeping, conflict resolution, and employee evaluations
Create workflows and processes for operation
Resolved conflict between staff, parents and children
Coordinate inventory control, placing orders for supplies and ensuring stock availability
Supported human resource functions, including timekeeping, conflict resolution, and employee evaluations
Engaged with parents and families to build positive relationships for children to thrive.
Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
Education
Business Management Courses -
Temple College
Taylor, TX
Skills
Customer Service
Policy Development
Procedure Development
Compliance
Human Resources Management
Employee Training/Management
QuickBooks
Financial Management
Inventory Control
Administrative Support
Notary Public
Microsoft Office Suite
Scheduling Software
Payroll Software
Certification
Certified Public Notary
Child Development Associate Certification
Director Certification
Accomplishments
Successfully reduced payroll errors by implementing streamlined processes.
Within two years, I erected two fully operational and thriving rural healthcare clinics.
Improved compliance tracking, ensuring 100% adherence to OSHA, HIPAA, and PCI standards.
Hospital Employed Ob/GYN Physician at Memorial Medical Clinic/Memorial Medical Center, Medical ClinicHospital Employed Ob/GYN Physician at Memorial Medical Clinic/Memorial Medical Center, Medical Clinic