Hi, I’m
Ms. Disheik J.
Independent Contractor
Brooklyn,NY
Availability
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Quote
Success is often achieved by those who don’t know that failure is inevitable.
Skills
- 40 WPM
- Medisoft
- Data Entry
- Leadership
- Microsoft Office
- Problem-Solving
- Customer Service
- Time Management
- Knowledge of Computer Graphics
Overview
25
years of professional experience
Summary
A goal towards excelling in administrative tasks and providing exceptional customer service to establish and maintain strong relationships with clients. Highly reliable and experienced with a track record of successfully managing multiple freelance assignments concurrently, meeting deadlines, and client satisfaction. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, and interacting effectively with technical and non-technical market conditions to make timely decisions.
Timeline
Independent Contractor
Self-employed
10.2017 - Current
Counter Server
Hill Country BBQ
01.2014 - 08.2014
Sales Associate
GNC
08.2013 - 11.2013
Custodian Assistant
City Of New York Parks & Recreation
06.2013 - 08.2013
Certified Medical Assistant
Siddiqui & Siddiqui Internal Medicine / Geriatric
11.2012 - 05.2013
Medical Assistant Intern
Natalya Rodionova Medical Care P.C
12.2011 - 01.2012
Medical Assistant Intern
Sylvester Ozoude Medical Office P.C.P
11.2011 - 12.2011
Event Coordinator
Phases Of Care Productions
04.2009 - 01.2022
Event Promoter
Victory Media Entertainment
03.2009 - 03.2011
Customer Service
Virgin Megastore
04.2008 - 04.2009
Cashier Associate
Jack's World Incorporated
11.2007 - 01.2008
Cashier Associate
Milk N Honey Incorporated
09.2007 - 11.2007
Billing Specialist
The Tuttle Agency Of New York
10.2006 - 05.2007
Office Assistant
City Of New York Parks & Recreation
04.2006 - 09.2006
Vender
Aramark Incorporated
11.2005 - 02.2006
Cashier Associate
McDonald's Incorporated
11.2005 - 01.2006
Seasonal Auditor
RGIS Inventory Specialist
09.2005 - 11.2005
Cashier Associate
Gristede's Food Incorporated
01.2005 - 05.2005
Sales / Cashier Associate
Zero's Bread Basket
10.2002 - 01.2003
Receptionist
The Looking Glass Theatre
07.2000 - 08.2000
Beautician Assistant
Reuben's
07.1999 - 12.2001
Librarian Assistant
LaGuardia Community College
07.1999 - 08.1999
Nurse Assistant
Collar Memorial Hospital
07.1998 - 08.1998
The New York School For Medical And Dental Assistant
Medical Assistant / Phlebotomy Certificate from Medical Assistant And Phlebotomy
Auxiliary Services For High School
GED
Education
The New York School For Medical And Dental AssistantQueens, NY
Medical Assistant / Phlebotomy Certificate from Medical Assistant And Phlebotomy
11.2011
University Overview
Auxiliary Services For High SchoolNew York, NY
GED
01.2002
University Overview
Work History
Self-employed
Independent Contractor
10.2017 - Current
Job overview
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Collaborated closely with clients to better understand entire project scope.
- Collaborated with clients to define project requirements and deliverables.
- Researched and identified innovative solutions to acquire resources and meet customer needs.
Phases Of Care Productions
Event Coordinator
04.2009 - 01.2022
Job overview
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Managed event logistics and operations.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Consulted with customers to determine objectives and requirements for events.
Hill Country BBQ
Counter Server
01.2014 - 08.2014
Job overview
- Managed multiple tasks in high-volume environment.
- Greeted all guests upon arrival and offered immediate assistance.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
- Restocked counter supplies, condiments, napkins and silverware.
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
GNC
Sales Associate
08.2013 - 11.2013
Job overview
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
City Of New York Parks & Recreation
Custodian Assistant
06.2013 - 08.2013
Job overview
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Siddiqui & Siddiqui Internal Medicine / Geriatric
Certified Medical Assistant
11.2012 - 05.2013
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, vital signs, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
Natalya Rodionova Medical Care P.C
Medical Assistant Intern
12.2011 - 01.2012
Job overview
- READ ABOVE DESCRIPTION
Sylvester Ozoude Medical Office P.C.P
Medical Assistant Intern
11.2011 - 12.2011
Job overview
- READ ABOVE DESCRIPTION
Victory Media Entertainment
Event Promoter
03.2009 - 03.2011
Job overview
- Identified appropriate marketing channels and target customers for campaigns.
- Created customized marketing materials to increase product awareness.
- Greeted event participants and provided engaging experience.
- Established online presence on social media platforms and other mediums to elicit customer engagement.
- Used knowledge of area, local events, trends and other market research to capture attention and generate event attendance.
Virgin Megastore
Customer Service
04.2008 - 04.2009
Job overview
- Performed cash, card and check transactions to complete customer purchases.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Worked with floor team and managers to meet wide range of customer needs.
- Counted money in drawers at beginning and end of each shift.
- Learned duties for various positions and provided backup at key times.
Jack's World Incorporated
Cashier Associate
11.2007 - 01.2008
Job overview
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Milk N Honey Incorporated
Cashier Associate
09.2007 - 11.2007
Job overview
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers by answering questions and fulfilling requests.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
The Tuttle Agency Of New York
Billing Specialist
10.2006 - 05.2007
Job overview
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Managed filing system, entered data and completed other clerical tasks.
- Interacted with customers by phone, email, or in-person to provide information.
- Worked with HR team to help maintain in-office events.
City Of New York Parks & Recreation
Office Assistant
04.2006 - 09.2006
Job overview
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with mechanics, and drivers by phone, or in-person to provide information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized office management software to record and track all Parks & Recreation vehicles' information.
- Maintained meticulous records of all repair work that was made to vehicles and equipment.
Aramark Incorporated
Vender
11.2005 - 02.2006
Job overview
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to event marketing, sales and brand promotion.
- Met sales goals by offering excellent customer service.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
McDonald's Incorporated
Cashier Associate
11.2005 - 01.2006
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
RGIS Inventory Specialist
Seasonal Auditor
09.2005 - 11.2005
Job overview
- Prepared working papers, reports and supporting documentation for audit findings.
- Followed established auditing processes to meet internal and regulatory requirements.
- Analyzed data and findings to prepare reports detailing financial information.
- Communicated with audit's staff to obtain necessary information for audits.
- Maintained integrity of general ledger and chart of accounts.
Gristede's Food Incorporated
Cashier Associate
01.2005 - 05.2005
Job overview
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers by answering questions and fulfilling requests.
Zero's Bread Basket
Sales / Cashier Associate
10.2002 - 01.2003
Job overview
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Reuben's
Beautician Assistant
07.1999 - 12.2001
Job overview
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed loyal following of clients by providing high-quality services.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Checked in with clients to confirm comfort throughout appointments and services.
- Prepared clients for hair cuts and styles with soothing shampoo work.
The Looking Glass Theatre
Receptionist
07.2000 - 08.2000
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through walk-in, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
LaGuardia Community College
Librarian Assistant
07.1999 - 08.1999
Job overview
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Placed books on proper shelves when returned to circulation.
- Created welcoming and comfortable space by keeping library clean and organized.
- Gained strong understanding of various methods for cataloging books and other materials.
- Monitored library environments to maintain safe, hazard-free settings.
Collar Memorial Hospital
Nurse Assistant
07.1998 - 08.1998
Job overview
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Used wheelchairs, and movable beds to move patients between hospital locations.
- Arranged demonstration areas to be appealing to attract attention of prospective customers.
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