Caylee "Max" Sinclair
Schertz
Summary
Dynamic and results-oriented professional with a proven track record at Aqua Tots, enhancing students' swimming skills and fostering a respectful learning environment. Excelled in reducing challenging behaviors at Action Behavior Centers through effective behavior reduction strategies and critical thinking. Skilled in communication and technology operation, consistently delivering exceptional customer service and support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Swim Instructor
Aqua Tots
08.2024 - Current
- Taught swim instruction to students varying in ages and skill levels.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Took notes of strengths and weaknesses of each child in class to track progress.
- Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
RBT
Action Behavior Centers
05.2024 - 07.2024
- Reduced challenging behaviors through the implementation of positive reinforcement strategies.
- Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
- Promoted socialization and peer interaction with group activities and play-based learning.
- Documented behavioral data accurately, contributing to better-informed treatment adjustments.
Customer Service
Hawaiian Bros
06.2022 - 11.2022
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of menu and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with customers and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Consistently kept the dining area and restrooms sanitized and tidy.
Education
Associate of Arts - Psychology
Northeast Lakeview College
Universal City, TX05-2025
High School Diploma -
Samuel Clemens High School
Schertz, TX05.2023
Skills
- De-Escalation Skills
- Conflict Resolution
- Communication
- Flexibility and Adaptability
- Technology Operation
- Attention to Detail
- Critical Thinking / Analysis
- Data Collection
- Incidental Teaching
- Behavior Reduction Strategies
Certification
- CPR Certification (2025)
- First Aid Certification (2025)
- Food Handlers Certification (2025)
- Mental Health First Aid Certification (2024)
- Registered Behavior Technician Certification (2024) (inactive)
- Psychological First Aid Certification (2023)
Timeline
Swim Instructor
Aqua Tots
08.2024 - Current
RBT
Action Behavior Centers
05.2024 - 07.2024
Customer Service
Hawaiian Bros
06.2022 - 11.2022
Associate of Arts - Psychology
Northeast Lakeview College
High School Diploma -
Samuel Clemens High School
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