Mohammed Mostafa
Port Orange,FL
Summary
- Seasoned Food Service Manager adept at optimizing department operations by maximizing efficiency, performance and cost controls. Strong communicator and strategic planner with excellent conflict management abilities. Built exceptional rapport with vendors to support consistent and favorable inventory replenishment.
- Dedicated food service manager with 5 years of experience overseeing staff and operations for Adventure International LLC. Versatile leader with skills in staff recruitment and leadership, business planning and marketing. Quick-thinker with logical solutions to wide variety of issues in food service.
- Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Assistant Food Service Manager
Volusia County Schools
Port Orange, FL
11.2023 - Current
- Ensured compliance with all health, safety and sanitation regulations.
- Monitored food quality control procedures to ensure high standards of product.
- Assisted with menu planning and recipe development.
- Ensured that all kitchen equipment was properly maintained and serviced regularly.
- Implemented cost-saving measures without compromising quality or flavor of meals served.
- Coordinated with vendors for efficient supply chain management.
- Established standard operating procedures for all areas of the kitchen operations.
- Managed cash registers during peak hours ensuring accuracy of transactions.
- Worked closely with chefs to ensure dishes were prepared correctly and timely.
- Managed inventory and rotated food products in storage to avoid spoilage and waste.
- Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
- Rotated and replenished products in display cases.
- Assisted staff by serving food and beverages or bussing tables.
- Inspected dining and serving areas for cleanliness and proper setup.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
Quality Assurance
Miller's Ale House
Port Orange, FL
10.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Ensured compliance with all food safety regulations and standards.
- Verified that product labels were accurate and in accordance with government regulations.
- Performed daily audits of temperature logs, process flowcharts, and other quality documentation.
- Evaluated incoming raw materials for quality assurance purposes.
- Tested food and beverage products to assess chemical properties and evaluate compliance with both production standards and federal requirements.
- Prepared or incubated slides with cell cultures.
Restaurant Owner
Waladna Inc
Daytona Beach, FL
01.2017 - 01.2022
- Established standards for quality control, customer service, health and safety regulations.
- Developed and implemented effective marketing strategies to increase restaurant sales.
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Negotiated contracts with vendors for food, equipment and supplies.
- Trained and supervised kitchen staff in proper food preparation techniques.
- Analyzed financial reports to identify areas of improvement or cost savings opportunities.
- Monitored customer feedback to ensure satisfaction with menu items and services provided.
- Ensured compliance with all applicable laws, regulations and policies governing restaurants in the area.
- Developed menus that featured local ingredients while meeting customer demands.
- Implemented operational procedures to maximize efficiency while minimizing costs.
- Created promotions and special events to attract customers and boost sales.
Director Manager
Adventures international LLC
Las Vegas, NV
01.2010 - 01.2016
- Developed and implemented organizational policies and procedures for the Chief Manager role.
- Oversaw operational performance of team, ensuring compliance with company standards.
- Led strategic planning initiatives to identify opportunities for growth and improvement.
- Directed budgeting process, allocating resources and setting financial goals.
- Identified needs of customers promptly and efficiently.
Financial Manager
Mazarat Tours
Cairo, Egypt
01.2010 - 01.2016
- Developed and implemented financial strategies to maximize profits.
- Analyzed financial performance data to identify trends and develop forecasts.
- Prepared monthly, quarterly, and annual reports to ensure compliance with regulatory bodies.
- Provided guidance on capital investments and budgeting decisions.
- Managed accounts receivable and payable processes to ensure accurate reporting of financial transactions.
- Created detailed financial models to analyze the impact of various business decisions.
- Assisted in developing long-term strategic plans for company growth initiatives.
- Identified opportunities for process improvement within the finance department.
Financial Manager
Al-Attal for Iron and Steel
Cairo, Egypt
01.2006 - 01.2010
- Developed and implemented financial strategies to maximize profits.
- Analyzed financial performance data to identify trends and develop forecasts.
- Prepared monthly, quarterly, and annual reports to ensure compliance with regulatory bodies.
- Provided guidance on capital investments and budgeting decisions.
- Evaluated potential risk associated with investments and business operations.
- Managed accounts receivable and payable processes to ensure accurate reporting of financial transactions.
- Monitored market conditions, industry trends, competitor activity, and customer needs in order to inform investment strategy decisions.
- Performed cost-benefit analysis for proposed projects or investments prior to implementation.
- Ensured compliance with all relevant accounting principles when preparing financial statements.
- Measured loan submissions based on quality control plans and investor regulatory compliance standards.
Senior Accountant
Alamiah Building Co. W.L.L
, Kuwait
01.2003 - 01.2006
- Reviewed and analyzed financial statements to identify potential discrepancies.
- Prepared monthly financial reports for management review.
- Maintained documentation of internal controls ensuring compliance with Sarbanes-Oxley Act requirements.
- Assisted in preparing tax returns for filing with government authorities.
- Trained staff members on proper use of accounting software applications.
- Created reports to track budget variances against actual results.
- Managed accounts receivable activities such as invoicing customers, applying payments received, monitoring customer balances..
Accountant
Pace Architecture engineering + Planning
, Kuwait
01.2002 - 01.2003
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Analyzed financial data to identify discrepancies or trends.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Prepared monthly closing entries for multiple companies' books of records.
- Performed general ledger reconciliations on a timely basis.
- Verified documented and requested disbursements to facilitate payments.
- Analyzed monthly department budgeting and accounting reports to maintain expenditure controls.
- Analyzed revenue and expenditure trends and recommended appropriate budget levels to business operations leaders.
Accountant
Egyptian American Tours (EGYPT)
Cairo, Egypt
01.2000 - 01.2002
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Analyzed financial data to identify discrepancies or trends.
- Prepared monthly closing entries for multiple companies' books of records.
- Provided guidance and support to other departments regarding accounting policies, procedures, and regulations.
- Maintained up-to-date knowledge of Generally Accepted Accounting Principles guidelines.
- Monitored cash flows and prepared weekly cash projections.
- Provided training and guidance to staff members on various accounting topics such as GAAP principles and company policies.
- Prepared monthly and year-end closing statements, financial documents and invoices.
- Calculated and prepared checks for utilities, taxes and other payments.
- Conducted forecasting and risk analysis assessments to maintain financial stability.
- Summarized and interpreted current and projected company financial position for other managers.
Marketing and Sales Executive
Gulf American Group Co.
, Kuwait
01.1996 - 01.2000
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Recognized by management for providing exceptional customer service.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Team Leader Direct Sales Executive
Citibank
Cairo, Egypt
01.1993 - 01.1996
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Conducted regular performance reviews to assess individual team member progress.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Collaborated with other departments to ensure alignment of goals across teams.
- Implemented changes in response to changing business needs or customer demands.
- Managed budgeting responsibilities including forecasting expenses, tracking spending, and preparing reports for upper management.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Conferred with other supervisors to coordinate operations and activities within or between departments.
- Interviewed and selected potential new team members from list of candidates recommended by recruitment team.
- Identified needs of customers promptly and efficiently.
Education
Bachelor degree in Commerce - Accounting
Cairo University
Egypt 01-2000
High School Diploma - Thanawia Amma
Al-Orman School
Egypt01-1996
Skills
- MS Access
- Excel
- PowerPoint
- Project
- Word
- English
- Arabic
- Scheduling Staff
- Food Preparation
- Inventory Management
- Sanitation Standards
- Budget Development
- Guest Relations
- Staff Scheduling
- Point of Sale Systems
- Food Presentation
- Menu Planning
- Portion Control
- Team Development
- Purchasing
- Staff Motivation
- Operations Management
- Performance Evaluations
- Service Records
- Equipment Management
- Employee Retention
- Quality Control
- Customer Service
- Special Events Planning
- Recipe Creation
- Price Negotiation
- Sales Leadership
- Sales Planning
- Food Storage
- Regulatory Compliance
Certification
- ServSafe Manager Certification
- ISO Certificate Training course
- IBM Certified MS Access Professional
- YAT Certified Querying Microsoft SQL Server 2000
Languages
Arabic
Native/ Bilingual
References
References available upon request.
Timeline
Assistant Food Service Manager
Volusia County Schools
11.2023 - Current
Quality Assurance
Miller's Ale House
10.2023 - Current
Restaurant Owner
Waladna Inc
01.2017 - 01.2022
Director Manager
Adventures international LLC
01.2010 - 01.2016
Financial Manager
Mazarat Tours
01.2010 - 01.2016
Financial Manager
Al-Attal for Iron and Steel
01.2006 - 01.2010
Senior Accountant
Alamiah Building Co. W.L.L
01.2003 - 01.2006
Accountant
Pace Architecture engineering + Planning
01.2002 - 01.2003
Accountant
Egyptian American Tours (EGYPT)
01.2000 - 01.2002
Marketing and Sales Executive
Gulf American Group Co.
01.1996 - 01.2000
Team Leader Direct Sales Executive
Citibank
01.1993 - 01.1996
Bachelor degree in Commerce - Accounting
Cairo University
High School Diploma - Thanawia Amma
Al-Orman School
- ServSafe Manager Certification
- ISO Certificate Training course
- IBM Certified MS Access Professional
- YAT Certified Querying Microsoft SQL Server 2000
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