Michele Williams
LODI,NJ
Summary
To successfully obtain employment where I can utilize my many years of service and industry knowledge to best serve a targeted population.
Experienced in high pressure, administrative and clerical operations, as well as driving. Seeking employment within a fast paced environment. I bring years of quality administrative/customer service and driving skills that are ready for utilization in the Administrative/Customer Service and Transportation field.
Overview
40
40
years of professional experience
Work History
P/T Secretary – School Bus Driver
American Star Transportation
2016.09 - Current
- Assisted with daily operations of Transportation Office, and provided clerical services to the General Manager of Transportation
- Kept and maintained updated files for all employees including drivers certifications, licensing, physicals, and exams
- Dispatched assignments to drivers, as well as routes, vehicles and substitutes for morning/afternoon shifts
- Maintain calendar for school closings and early dismissals, as well as preparing all data required to plan bus routes and route schedules
- Prepared correspondence, memorandums, forms, requisitions and reports for Transportation Office, also coordinated any extracurricular transportation
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Bus Driver
Bergen County Transportation
2015.08 - 2016.09
- Provide door-to-door transportation for the disabled, elderly, and frail residents of Bergen County
- Provide daily meals for homebound clients with serious medical and health needs
- Provide transport for community outreach, recreational activities, medical visits, and shopping
School Bus Driver
D and M Tours
2014.04 - 2015.07
- Pick up and drop off children in a safe and economical manner
- Read, write, and record pickups, while maintaining daily records
- Stayed aware and updated of all rules and regulations affecting the operation of school buses and all standards of conduct
- Skilled at dispatch, as well as operation of a 2-way radio
School Bus Driver
American Star Transportation
2012.09 - 2014.03
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Pick up and drop off children in a safe and economical manner.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Kept parents informed of schedule changes or other relevant updates through clear communication channels.
Secretary to Manager & Safety Supervisor for Special Services
Durham School Services
2005.01 - 2013.01
- Company Overview: Hawthorne NJ
- Handled applications for temporary disability insurance for bus drivers and monitors
- Prepared bus drivers for NJ Applicant Fingerprinting and NJ Dept
- Of Education Criminal History Review, as well as NJ State Dept
- Of Education school bus accident reports
- Responded to inquiries/concerns of parents regarding transportation issues to bus routes and school closings
- Also, assisted with medical forms for bus driver drug testing
- Hawthorne NJ
Administrative Assistant to President
Urban Ballers
2009.01 - 2010.01
- Company Overview: Passaic, NJ
- Assisted in designing marketing plans and promotional materials and website
- Maintained and ordered inventory; communication updates with the Parks Department of Passaic; scheduling basketball games and other events
- Passaic, NJ
Secretary to Director of Risk Management
Barnett Hospital
2004.01 - 2005.01
- Researched records via Med Tech medical database; also managed all phone traffic
- Assisted Director of Quality Management with audits, surveys and focus reviews, also processed monthly incident reports and prepared/distributed monthly meeting minutes
- Retrieved information on care status, denials and appeals; coordinated utilization reviews
Executive Administrative Assistant to VP of Shareholder Relations
NY Mellon Financial Services
1997.01 - 2003.01
- Company Overview: Jersey City, NJ
- Provided administrative support to Vice President and Assistant VP by arranging all international/domestic travel; set daily reminders and scheduled meetings/events for area managers
- Answered and responded to phone inquiries, also created and distributed departmental communications
- Jersey City, NJ
Senior Administrative Assistant to VP of Legal and Compliance Services
NY Mellon Financial Services
1994.01 - 1997.01
- Company Overview: Jersey City, NJ
- Provided support for legal and compliance staff; prepared compliance materials and instruction, also prepared case briefs and litigation support documentation
- Jersey City, NJ
Financial Ops Associate, Revenue Billing
NY Mellon Financial Services
1992.01 - 1994.01
- Company Overview: Jersey City, NJ
- Reviewed client contracts and schedules, including fees and client cycles
- Prepared monthly invoices for administrators for review and research; input work orders
- Jersey City, NJ
Senior Coordinator Associate, Recordkeeping
NY Mellon Financial Services
1985.01 - 1992.01
- Company Overview: Jersey City, NJ
- Researched and updated database for shareholder transactions, including buy/sell transactions, also reconciled cash and stock dividend payments
- Prepared daily, weekly, and monthly management reports
- Jersey City, NJ
Education
Associate of Business Administration - Business Administration And Management
Drake Business School
156 Williams Street, New York, NY1984-06
High School Diploma -
John F Kennedy, High School
99 Terrace View Avenue, Boxnx, New York1981-06
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- Appointment scheduling
- File management
- Calendar management
- Document preparation
- Complex Problem-solving
- Multi-line phone systems
- Appointment coordination
- Inventory purchasing
- Meeting support
- Travel arrangements
- Phone etiquette
- Filing experience
- Phone reception
- Confidentiality
- Administrative support
Functional Summary
Experienced in high pressure, administrative and clerical operations, as well as driving. Seeking employment within a fast paced environment. I bring years of quality administrative/customer service and driving skills that are ready for utilization in the Administrative/Customer Service and Transportation field.
Timeline
P/T Secretary – School Bus Driver
American Star Transportation
2016.09 - Current
Bus Driver
Bergen County Transportation
2015.08 - 2016.09
School Bus Driver
D and M Tours
2014.04 - 2015.07
School Bus Driver
American Star Transportation
2012.09 - 2014.03
Administrative Assistant to President
Urban Ballers
2009.01 - 2010.01
Secretary to Manager & Safety Supervisor for Special Services
Durham School Services
2005.01 - 2013.01
Secretary to Director of Risk Management
Barnett Hospital
2004.01 - 2005.01
Executive Administrative Assistant to VP of Shareholder Relations
NY Mellon Financial Services
1997.01 - 2003.01
Senior Administrative Assistant to VP of Legal and Compliance Services
NY Mellon Financial Services
1994.01 - 1997.01
Financial Ops Associate, Revenue Billing
NY Mellon Financial Services
1992.01 - 1994.01
Senior Coordinator Associate, Recordkeeping
NY Mellon Financial Services
1985.01 - 1992.01
Associate of Business Administration - Business Administration And Management
Drake Business School
High School Diploma -
John F Kennedy, High School