Ms'staja Brown

• Implement behavior intervention plans and strategies under the guidance of a Board Certified Behavior Analyst (BCBA) or other supervisory staff.
• Provide direct one-on-one support to children with behavioral and developmental needs in various settings (e.g., home, school, clinic).
• Monitor and record children’s progress, documenting behavioral data and incidents accurately.

• Accompany healthcare providers during patient visits to accurately and efficiently document medical histories, physical exams, and other relevant information in the electronic health record (EHR).
• Record patient symptoms, diagnoses, treatment plans, and any other details of patient interactions as directed by the healthcare provider.
• Ensure all documentation is complete, accurate, and complies with legal and organizational standards.

• Assisted in accurate documentation, including reports, for healthcare professionals, meeting stated deadlines.
• Contributed to patient care by collaborating with nurses and collecting clinical history, data, and orders.
• Ensured precision in entering and editing patient demographics and insurance information.
• Accurately entered hospital charges for various clinic services in a timely manner.

• Enhanced customer satisfaction through accurate scheduling of customer interactions and provision of services.
• Followed established company policies and procedures, maintaining a safe retail environment.
• Managed inventory, ensuring products were appropriately showcased to promote sales.

• Supported patients during physical therapy procedures, aiding in their recovery and comfort.
• Assisted in preparing treatment areas and equipment for efficient healthcare service.
• Addressed patient needs and offered clinical support, demonstrating adaptability.

• Managed staff schedules and delegated tasks, ensuring exceptional customer service.
• Effectively organized inventory, contributing to overall store efficiency and customer satisfaction.
• Engaged with customers to drive sales and meet company objectives.