Mst Masuda Akter
Kissimmee
Summary
Results-driven and customer-focused professional with over 8 years of combined experience in retail, office administration, accounting, and procurement. Proven ability to deliver exceptional customer service, manage inventory, process financial records, and coordinate purchasing operations. Seeking a Sales Associate role to leverage my strong interpersonal skills, product knowledge, and sales experience to contribute to company growth and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Sales Associate (Retail)
Disney Gifts & Toys
Orlando
01.2025 - 07.2025
- Assisted customers in selecting products and provided product knowledge to drive sales.
- Managed POS transactions, returns, and exchanges with accuracy and efficiency.
- Maintained store appearance and replenished merchandise as needed.
- Met or exceeded sales targets consistently through proactive customer engagement.
- Handled inventory restocking and conducted regular stock checks.
Office Clerk / Accounting Officer
Holy urban Properties pvt.Ltd.
Sylhet
05.2017 - 07.2024
- Performed general office duties, including data entry, filing, and scheduling.
- Managed financial transactions, bank reconciliations, and maintained ledger records.
- Assisted in the preparation of monthly, quarterly, and annual financial reports.
- Coordinated with other departments to ensure accuracy in financial documentation.
- Maintained confidentiality of company records and client data.
Purchasing Officer
Ark Real estate pvt. ltd
Sylhet
09.2014 - 04.2017
- Negotiated with vendors for cost-effective procurement of goods and services.
- Managed purchase orders, supplier invoices, and inventory updates.
- Monitored supplier performance and resolved supply chain issues.
- Collaborated with inventory and finance teams for seamless purchasing operations.
Education
Bachelor of Social Science - Political Science
MC University
Sylhet, Bangladesh01-2014
Skills
- Customer Service & Sales
- Inventory Management
- Cash Handling & POS Operation
- Office Administration
- Financial Reporting & Bookkeeping
- Vendor Relations & Purchasing
- Communication & Interpersonal Skills
- Team Collaboration
- Problem Solving
Languages
- Bengali, Native
- English, Professional Proficiency
Timeline
Sales Associate (Retail)
Disney Gifts & Toys
01.2025 - 07.2025
Office Clerk / Accounting Officer
Holy urban Properties pvt.Ltd.
05.2017 - 07.2024
Purchasing Officer
Ark Real estate pvt. ltd
09.2014 - 04.2017
Bachelor of Social Science - Political Science
MC University