Mohammed Ullah
Troy,MI
Summary
* Dynamic leader with a proven track record at Hotel Probash Ltd., adept in leveraging extensive skills in customer relationship and business management to drive innovation and efficiency.
* Excelled in enhancing business operations, achieving significant cost savings, and fostering strong client and vendor relationships.
* Skilled in project management and employee supervision, consistently delivering exceptional results.
* Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives.
* Known for collaborative approach and commitment to excellence.
* Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments.
* Eager to contribute to team success and further develop professional skills.
* Brings positive attitude and commitment to continuous learning and growth.
* Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
* Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
* Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level managerial position.
* Ready to help team achieve company goals.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Vice President
Tour Operators Association of Bangladesh (TOAB)
11.2019 - Current
- Increased company growth through collaboration with sales and marketing departments.
- Identified opportunities to improve business process flows and productivity.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Directed technological improvements, reducing waste and business bottlenecks.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Proprietor of a Tourism Company
Treasure-Tour & Tourism
07.2009 - Current
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Updated and maintained customer databases to increase customer retention.
- Built personal relationships with guests to promote positive experiences.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
- Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
- Helped customers with passport and visa applications.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
- Managed contract negotiations and vendor compliance, supporting new account development and broadening service offerings.
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Director
Hotel Probash Ltd.
01.1990 - Current
- Leading on innovative approaches to resource allocation and strategic planning.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reported issues to other directors with great detail.
- Assisted in recruiting, hiring and training of employees.
- Identified and qualified customer needs.
- Managed purchasing, sales, marketing and suppliers' account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Negotiated price and service with vendors to decrease expenses and increase profit.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced operational risks while organizing data to forecast performance trends.
Education
MBA - Marketing
University of Dhaka
Dhaka, Bangladesh06-1993
BBA - Marketing
University of Dhaka
Dhaka, Bangladesh03.1991
Higher School Certificate (HSC) - Business
Notre Dame College
Dhaka, Bangladesh08.1986
Skills
- Microsoft Office, MS Word, Excel, PowerPoint, Outlook
- Adobe Photoshop, Adobe Illustrator, Adobe Lightroom, Adobe Acrobat, Adobe Premiere
- Press Pre-Printing Layout
- Online Social Platform marketing development
- Business Cost analysis and savings
- Small business operations
- Budget Management
- Purchasing and planning
- Employee Supervision
- Customer Relationship Management
- Project Management
- Networking skills
- New market research
- Business marketing
- Technology sales
Certification
- Licensed Tour Operator, 2024-2025
- Pre-Press Operator
- Computer Graphics Designer
- Photography
Photography, Travel, Football, Cricket
In 1986, I successfully completed one photography course at Dhaka University of Bangladesh. I love to shoot and frame extraordinary moment of nature. I live to travel different common and uncommon location to enjoy the adventure of life. I love soccer, cricket and other outdoor sports to watch and ply.
Languages
Bengali
Native or Bilingual
English
Professional Working
Hindi
Limited Working
Software
Adobe Photoshop
MS Office 365
Website Designing
Adobe Illustrator
Adobe Premiere
Adobe Acrobat
Computer Hardware
Timeline
Vice President
Tour Operators Association of Bangladesh (TOAB)
11.2019 - Current
Proprietor of a Tourism Company
Treasure-Tour & Tourism
07.2009 - Current
Director
Hotel Probash Ltd.
01.1990 - Current
- Licensed Tour Operator, 2024-2025
- Pre-Press Operator
- Computer Graphics Designer
- Photography
MBA - Marketing
University of Dhaka
BBA - Marketing
University of Dhaka
Higher School Certificate (HSC) - Business
Notre Dame College
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