Msurshima Aondo
Germantown,MD
Summary
Empathetic professional with hands-on experience providing quality psychological services to children and adults. Skilled in identifying, assessing and diagnosing mental health and emotional issues. Develops and implements treatment plans and provides counseling and therapy to obtain maximum results for people supported.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Behavior Health Specialist
Sheppard Pratt Hospital
05.2022 - Current
- Participated in ongoing professional development opportunities to stay current on best practices in the field of behavioral health.
- Prevented hospitalizations by providing timely interventions during periods of acute distress or escalating symptoms among clients.
- Provided crisis intervention and support during critical incidents, promoting safety and stabilization for affected individuals.
- Managed caseload effectively by prioritizing tasks according to urgency while maintaining high-quality care standards for all clients served.
- Facilitated group therapy sessions that promoted peer support and shared learning among participants dealing with similar challenges.
Psychiatric Technician
Frederick Health Hospital
10.2018 - 05.2022
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
Direct Support Professional
Jewish Foundation For Group Homes
08.2016 - 10.2018
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Education
Associate of Science - Sociology
University of Hertfordshire
Hatfield, United Kingdom09.2015
Bachelor of Science - Law
University of Hertfordshire
Hatfield, United Kingdom09.2015
Skills
- Anxiety Management
- Suicide Risk Assessment
- Self-Harm Prevention
- Group therapy facilitation
- Autism Spectrum Support
- Emotional Regulation
- Crisis Intervention
- Certified in CPR/AED
Certification
- MBON Certified Nursing Assistant
- MANDT Certified
- MD DDA Certified
- MBON Certified Medication Technician
- RBT Certification (in progress)
Timeline
Behavior Health Specialist
Sheppard Pratt Hospital
05.2022 - Current
Psychiatric Technician
Frederick Health Hospital
10.2018 - 05.2022
Direct Support Professional
Jewish Foundation For Group Homes
08.2016 - 10.2018
Associate of Science - Sociology
University of Hertfordshire
Bachelor of Science - Law
University of Hertfordshire