PCA Certification
Shadala Bryant
Speaker|Podcast|Advocate|
Poughkeepsie,US
Overview
1
1
1
1
AmeriCorps national & community service
1
1
Family counselling, Marriage & Couples Therapy certification
1
1
Small buisness management certification
1
1
Diploma in Psychology
1
1
year of post-secondary education
Summary
Administrative assistant who is dedicated and adaptable, has strong organizational abilities, and is well-versed in company policies and procedures. Excellent interpersonal and communication skills as well as strong strategic planning ability.
Work History
Tutor
Ampact
Poughkeepsie, NY
08.2023 - Current
- Implement pre- made lesson plans, helping students understand the concepts using a variety of activities.Work with students in small groups of 3 to 4 to help develop their basic reading and writing skills
- Help students raise their overall grade by at least 3 points.
Personal Care Assistant
Community Home Health Care
Poughkeepsie, NY
10.2015 - Current
- Key responsibilities include doing housework, administering medication, helping clients with bathing and grooming, offering companionship, running errands, and preparing meals.
Subsidy Specialist & Property management
PK MANAGEMENT, LLC
Poughkeepsie, NY
06.2023 - 09.2023
- The Subsidy Specialist's responsibilities include tracking and proactively managing contract administration activity, identifying delinquent submissions, processing requests for rent adjustments, renewing Housing Assistance Payments contracts, renewing Annual Contributions contracts, and reviewing subsidy voucher submissions.
Call Center Representative
Universal Windows Direct
Poughkeepsie, NY
06.2020 - 05.2021
- Set appointments, data entry, customer service support
Retail/Cashier-Part Time
Christmas Tree Shop
10.2015 - 01.2016
- Greet customers as they arrive and direct them to merchandise they need, assist customers with buying decisions when required, operate cash register and adding machine in order to manage cash for sold items, calculate discounts as appropriate, tag items for price and expiry date, stock items when required, balance all transaction at the end of the day for cash reconciliation
Customer Service
Josco Energy
09.2014 - 01.2015
- Performed general office duties and administrative tasks, prepared weekly confidential sales reports for presentation to management, managed the internal and external mail functions
Home Health Aid
01.2012 - 06.2014
- Provide healthcare in someone's residence, assist people in hospices and day programs, change dressings, ensure equipment is functioning properly, replace batteries on equipment, prepare food and feed patient, perform light housekeeping, go to same home or homes every day or months or even years, record and note clients' condition and progress, report changes to case manager
Personal Care Aide
Marquis Care
Poughkeepsie, NY
Current
- Travel to clients' homes, arriving on time, greet clients in a warm, professional manner, understand the limitations and needs of each individual client, provide basic domestic services e.g
- Meal prep, laundry, light housework, provide companionship and engage in conversation with the clients, run errands, either with or for the client, as needed, assist with mobility issues, helping client get in and out of bed, wheelchair, etc., remind client to take medications and document them accordingly, help with personal hygiene e.g
- Brushing teeth, toileting, bathing, change bed linens regularly, assist with all daily activities, based on client's limitations and needs, provide caring and positive presence for the client, document/log client's' progress and overall well being for daily reports
Sales representative
Housekeeping
Education
Bachelor of Arts - Psychology
Grand Canyon University
05.2022 - Current
High school diploma -
Lake Marion High And Technology Center
06.2014
Skills
- Basic math
- English
- Marketing (Less than 1 year)
- Customer Service
- Microsoft Outlook
- Phone Etiquette
- Time Management
- Data Entry
- Microsoft Excel
- Sales (Less than 1 year)
- Negotiation
- Receptionist (1 year)
- Caregiving
- Laundry
- Senior Care
- Call Center (Less than 1 year)
- Microsoft office (4 years)
- Team Member
- Microsoft Powerpoint Ability to read customers Goal oriented focus Computers skills-MS word, Exel, and Powerpoint
- Typing
- Cashier (1 year)
- Home Care
- Microsoft Word
- Property management (Less than 1 year)
- Sales administration
- Meal Preparation
- Food Preparation
- Agency management (2 years)
- Data entry (1 year)
Certification
Diploma in mental health, Personal care aid, Present
- PCA - Personal Care Aide
- DCA - Direct Care Aide
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Assessments
Work Permit: Authorized to work in the US for any employer
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Personal Care Aide
Marquis Care
Current
Tutor
Ampact
08.2023 - Current
Subsidy Specialist & Property management
PK MANAGEMENT, LLC
06.2023 - 09.2023
Bachelor of Arts - Psychology
Grand Canyon University
05.2022 - Current
Call Center Representative
Universal Windows Direct
06.2020 - 05.2021
Personal Care Assistant
Community Home Health Care
10.2015 - Current
Retail/Cashier-Part Time
Christmas Tree Shop
10.2015 - 01.2016
Customer Service
Josco Energy
09.2014 - 01.2015
Home Health Aid
01.2012 - 06.2014
Sales representative
Housekeeping
High school diploma -
Lake Marion High And Technology Center
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