Yahaira Torres
Charlotte,NC
Summary
Self-driven administrator with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.
Overview
15
15
years of professional experience
Work History
Founder, CEO
Ropes 2 Hope, CT Home Care
03.2014 - 12.2022
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Created organization's brand, mission and vision statements for use by employees.
- Identified business development challenges and customer concerns for proactive resolution.
- Conducted market research, analyzed trends, developed and implemented marketing plans, and established referral sources to increase customer base.
- Prepared annual budgets with controls to prevent overages.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Maintained high level of client satisfaction by ensuring quality home care services were provided, recruiting and training quality caregivers, and developing strong relationships with clients and their families.
- 100% Employee retention rate within 8 years utilizing emotional intelligence strategies.
- Implemented Policies & Procedures
- Invested in employee training; no workers' compensation or liability claims
Executive Assistant
Alexion Pharmaceuticals
01.2011 - 01.2014
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings, appointments and coordinating travel arrangements to optimize time.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Processed travel expenses and reimbursements for C-suite executive team and senior management group.
- Updated spreadsheets and databases to track, analyze, and report on performance data.
- Created presentations to support executives and boost team productivity.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Wrote reports, executive summaries and newsletters.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Implemented cost center to ensure precise distribution of funds and keep track of expenses totaling 5 million dollars.
Procurement Executive Assistant
Bozzutos
01.2008 - 01.2010
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Slashed inventory losses, saving the company approximately $500k by implementing and developing accurate and efficient method of managing inventory movement.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Worked with senior management to initiate new projects and assist in various processes.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Skilled at working independently and collaboratively in a team environment with 8 buyers.
- Identified issues, analyzed information and provided solutions to problems
Education
Associate of Applied Science - Business Administration And Management
Gibbs College
Norwalk, CT03.2002
Skills
- Microsoft Office
- Judgment and Decision-Making
- Talent Acquisition
- Critical Thinking
- Project Management
- Team Leadership
- Strategic Vision
- Budgeting
- Analysis Skills
- Leadership
- Problem Solve
- Branding
- QuickBooks
- Marketing Management
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Founder, CEO
Ropes 2 Hope, CT Home Care
03.2014 - 12.2022
Executive Assistant
Alexion Pharmaceuticals
01.2011 - 01.2014
Procurement Executive Assistant
Bozzutos
01.2008 - 01.2010
Associate of Applied Science - Business Administration And Management
Gibbs College