Maria Triplett
Moreno Valley,CA
Summary
Dynamic retail professional with over five years of experience, recognized for exceptional organizational skills and a strong enthusiasm for delivering outstanding customer service. Expertise in accurately processing payments while ensuring a positive shopping experience for all customers. Committed to maintaining high standards in every interaction, fostering customer loyalty and satisfaction. I am authorized to work in the U.S. for any employer and ready to contribute effectively to a team-oriented environment.
Overview
10
10
years of professional experience
Work History
Cosplay Modeling
JPetersonPhotography
San Diego, CA
04.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
Senior Game Advisor
GameStop
Spring Valley, CA
04.2021 - 03.2023
- Answered phones to assist callers in obtaining information on store inventory and resale value of games and consoles.
- Engaged store guests to determine gaming needs, direct towards appropriate department and provide information about game content, technology and pricing.
- Vacuumed and mopped floors and wiped counters to maintain sanitary environment in guest area.
- Prepared store for opening by giving team members store access, turning on lights, setting up cash register systems and putting out new displays.
- Met delivery drivers to receive merchandise shipments and assist with unloading and adding new arrivals to inventory database.
Ice Cream Server/Cashier
Dairy Queen
Jackson, MN
12.2018 - 02.2020
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Counted cash in register drawer at beginning and end of shift
- Educated customers on promotions to enhance sales
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
- Trained and mentored a few new personnel hired to fulfill various roles
- Introduced new menu items, sundae toppings and cone varieties to encourage upsells and add-on purchases.
Cashier/Customer Service
Melt Shop
Bloomington, MN
05.2016 - 03.2017
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides
- 2
- Assisted customers in choosing menu items by providing food complementing information
- 3
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving supplies and products
- 4
- Provided product information and menu item explanation in consideration of dietary restrictions
- 5
- Checked completed orders for accuracy and bagged meals for easy carrying.
Education
High School Diploma - EXPERIENCE
Hubert H. Humphrey Job Corps Center
01.2016
Diploma For Criminal Justice - Criminal Justice
UEI College
Chula Vista04-2025
Skills
- Cooking
- Culinary Experience
- Food Preparation
- Food Safety
- POS
- Upselling
- Restaurant Experience
- Kitchen Experience
- Busser
- Languages
- English - Expert
- Assessments
- Cashier Skills — Highly Proficient
- November 2020
- Counting cash, processing transactions, following written procedures, and attending to details
- Full results: Highly Proficient
- Retail Customer Service — Highly Proficient
- Comprehending and responding to retail customer needs
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
- Development in any professional field
- Additional Information
- SUMMARY OF SKILLS
- Credit card processing
- Product upselling
- Payment collection
- Customer assistance
- POS Systems
- Stocking and Replenishing
- Bagging and Packaging
- Merchandise Restocking
- Relationship Building
- People Skills
- Good Work Ethic
- Team Building
- Flexible Schedule
- Friendly, Positive Attitude
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Attention to detail
- Flexible and adaptable
- Active listening
- Decision-making
- Critical thinking
- Multitasking Abilities
Timeline
Cosplay Modeling
JPetersonPhotography
04.2025 - Current
Senior Game Advisor
GameStop
04.2021 - 03.2023
Ice Cream Server/Cashier
Dairy Queen
12.2018 - 02.2020
Cashier/Customer Service
Melt Shop
05.2016 - 03.2017
High School Diploma - EXPERIENCE
Hubert H. Humphrey Job Corps Center
Diploma For Criminal Justice - Criminal Justice
UEI College