Muad Nahshal
Dearborn
Summary
Dynamic professional with extensive experience as a Parts Puller at House of Auto Parts and a Tow Truck Driver at Prime Towing. Proven ability in heavy lifting and loading/unloading, while delivering exceptional customer service under pressure. Skilled in inventory management and team collaboration, consistently enhancing operational efficiency and client satisfaction.
Overview
2
2
years of professional experience
Work History
Parts Puller
House of Auto Parts
River Rouge, MI
11.2024 - Current
- Operated tools and equipment for parts retrieval and assembly.
- Maintained accurate inventory records for efficient parts management.
- Collaborated with team members to streamline workflow processes.
- Inspected parts for quality assurance before delivery to customers.
- Executed forklift operations to efficiently load engines and transmissions.
Tow Truck Driver
Prime Towing
Dearborn, MI
08.2024 - 10.2024
- Operated tow truck to safely transport vehicles in various conditions.
- Assisted drivers in executing safe and efficient towing procedures.
- Conducted routine vehicle inspections to ensure operational safety and compliance.
- Responded promptly to emergency calls, providing timely roadside assistance.
- Collaborated with team members to improve response times and customer satisfaction.
- Trained new staff on safety protocols and operational procedures for towing services.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Fastened chains, straps, covers, and binders to secure load during transit.
Education
High School Diploma -
Pinole Valley High School
Pinole, CASkills
- Loading and unloading
- Hand tool proficiency
- Shipping and receiving
- Heavy lifting
Timeline
Parts Puller
House of Auto Parts
11.2024 - Current
Tow Truck Driver
Prime Towing
08.2024 - 10.2024
High School Diploma -
Pinole Valley High School