Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Certification
Languages
Work Availability
Timeline
Teacher

Muatasem Bela Sagar

Denver,CO

Summary

MBA graduate with a concentration in Information Systems and a strong track record as a Business Analyst. Excellence in experience includes developing and implementing strategies for process improvement at Sahara Bank. I have a diverse skill set that includes data analysis, organizational change management, and strong proficiency in various software tools.

Overview

9
9
years of professional experience
1
1
Certification
2
2
Languages

Work History

Front Desk for Office of International Education

Emporia State University
10.2023 - Current
  • Utilized proficiency in TargetX for better personalized communication and streamline the admission processes.
  • Provided excellent customer service by addressing inquiries, disseminating information, and facilitating a welcoming environment for individuals from diverse cultural backgrounds.
  • Fostered positive relationships with students and staff, contributing to a supportive and inclusive international education community. Coordinated and scheduled appointments, meetings, and events, demonstrating strong organizational and multitasking abilities.

Business Analyst

Sahara Bank
09.2021 - 12.2021
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Assessed impact of current business processes on users and evaluated potential areas for improvement.

Back Office Assistant

Mayar Import Company
04.2021 - 07.2021
  • Preparing and deliver of collected data , Change and adjust the database.
  • Preparing accounting accounts for costumers.
  • Handling communication's of operations between suppliers/costumers.

Procurement Assistant

PrestigeProjects
04.2018 - 07.2018
  • Perform all tasks related to procurement from planning, following up and writing daily, weekly and monthly reports, and special reports on the percentage of completion of work


Assistant in the Back Office (Internship)

BIAT BANK
07.2016 - 09.2016

Work includes: Customer service. Full analysis of the organization. Using the bank system to correct checks. Check documents for credit, archive and credit card activation.

Marketing Assistant(Internship)

Promochemica Tuins
01.2015 - 07.2015
  • The work includes: a pricing strategy, conducting a marketing strategy by analyzing AIDA, SWOT and also direct marketing.

Education

Master of Business Administration With IS -

Emporia State University (AACSB Accredited)
Emporia, KS
05.2024

Bachelor of Science - Business Administration

Mediterranean School of Business (MSB)
Tunis, Avenue De L'Euro, Les Berges Du Lac 2
05.2017

High School Diploma -

Ali Al-Wareth -
Libya - Tripoli
07.2009

Skills

  • Hadoop, Hive, Apache Pig
  • SQL, Python
  • Customer Relationship Management (salesforce)
  • SPSS for statics
  • Excel, Power Point
  • Interpersonal Communication
  • Market Strategy
  • Documentation and control
  • Workflow planning

Accomplishments

  • Dean's Leadership Course at University of Emporia State University Completed: 2023 Topics: Strategic Leadership, Team Building,Strengths Based Leadership.
  • As an Analyst in Organization and Process Engineering Management department, I played role in developing and implementing an organizational change management strategy at Sahara Bank. My responsibilities extended to conducting a comprehensive job analysis with the objective of optimizing processes for enhanced effectiveness and efficiency among Sahara Bank employees.
  • TEDxMSB program for the Mediterranean University in Tunis. Part of a series of TEDx global conferences - Helped with project planning. Preparing all advertising designs for the conference.


Personal Information

Date of birth 08/01/1992.

Marital status : Single

Nationality: Libyan

Certification


  • Norwich Study Centre Flying Classrooms - obtaining English language level C1 level in respected UK Language Institution.

Languages

French
Elementary
Spanish
Elementary
English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Front Desk for Office of International Education

Emporia State University
10.2023 - Current

Business Analyst

Sahara Bank
09.2021 - 12.2021

Back Office Assistant

Mayar Import Company
04.2021 - 07.2021

Procurement Assistant

PrestigeProjects
04.2018 - 07.2018

Assistant in the Back Office (Internship)

BIAT BANK
07.2016 - 09.2016

Marketing Assistant(Internship)

Promochemica Tuins
01.2015 - 07.2015

Master of Business Administration With IS -

Emporia State University (AACSB Accredited)

Bachelor of Science - Business Administration

Mediterranean School of Business (MSB)

High School Diploma -

Ali Al-Wareth -
Muatasem Bela Sagar