Muayad Elkheder
Rochester,NY
Summary
Proactive and motivated with a solid background in business management, operational planning and revenue generation. Hardworking, dedicated and resourceful leader with 3+ years in Wholesale Distribution, Transportation and Food industries. Ready to leverage experience and pursue new professional challenges.
Overview
13
13
years of professional experience
Work History
Owner/General Manager of Operations
Equal Access Transportation
2017.03 - Current
- Provided non-emergency medical transportation service for local community.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Contributed to the development of organizational policies and procedures relevant to contractor services offered by the company.
- Managed fleet vehicles effectively to minimize downtime while ensuring optimal utilization across the organization''s transportation needs.
- Maximized customer satisfaction through timely responses to inquiries and concerns, as well as addressing any issues promptly.
Wholesale Distribution Owner
Yadi's Wholesale
2017.03 - Current
- Ensured regulatory compliance of industry-related policies or procedures.
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Recruited, hired and trained staff members.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Evaluated suppliers to maintain cost controls
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Managed day-to-day business operations.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Delivered services to customer locations within specific timeframes.
Restaurant Manager
Sultan Cuisine And Bakery Restaurant
2015.03 - 2016.01
- Oversaw food preparation and monitored safety protocols.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Coordinated catering events that showcased the restaurant's culinary talents while generating additional revenue streams through off-site services.
- Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
- Oversaw renovation projects that enhanced the aesthetic appeal of the restaurant space, increasing guest satisfaction.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Purchased food and cultivated strong vendor relationships.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Managed payroll, daily deposits, and cost controls.
Store Manager
Hometown Inc.
2013.01 - 2015.03
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
Convenience Store Cashier
Sarisco Food Mart
2011.01 - 2013.01
- Performed cash, card and check transactions to complete customer purchases.
- Accurately completed charge logs and batched credit card reports at day end.
- Confirmed stock levels and expiration dates of merchandise.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Associate of Science - Engineering Science
Monroe Community College
Rochester, NYSkills
- Warehouse Operations
- Teamwork and Collaboration
- Long-haul driving
- Cargo Handling
- Strategic Decision-Making
- Delivery Scheduling
- Negotiation and Persuasion
- Sales Tracking
- Proficient in Microsoft Excel and Google Docs
Accomplishments
- Established and own businesses
- Generated over one million in sales in first year of operation
- Led team of 10 staff members.
- Safely driven over 150,000 miles of commercial driving over 5 year-period
Languages
English
Full Professional
Arabic
Full Professional
Timeline
Owner/General Manager of Operations
Equal Access Transportation
2017.03 - Current
Wholesale Distribution Owner
Yadi's Wholesale
2017.03 - Current
Restaurant Manager
Sultan Cuisine And Bakery Restaurant
2015.03 - 2016.01
Store Manager
Hometown Inc.
2013.01 - 2015.03
Convenience Store Cashier
Sarisco Food Mart
2011.01 - 2013.01
Associate of Science - Engineering Science
Monroe Community College
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