Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Muayad Elkheder

Rochester,NY

Summary

Proactive and motivated with a solid background in business management, operational planning and revenue generation. Hardworking, dedicated and resourceful leader with 3+ years in Wholesale Distribution, Transportation and Food industries. Ready to leverage experience and pursue new professional challenges.

Overview

13
13
years of professional experience

Work History

Owner/General Manager of Operations

Equal Access Transportation
03.2017 - Current
  • Provided non-emergency medical transportation service for local community.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Contributed to the development of organizational policies and procedures relevant to contractor services offered by the company.
  • Managed fleet vehicles effectively to minimize downtime while ensuring optimal utilization across the organization''s transportation needs.
  • Maximized customer satisfaction through timely responses to inquiries and concerns, as well as addressing any issues promptly.


Wholesale Distribution Owner

Yadi's Wholesale
03.2017 - Current
  • Ensured regulatory compliance of industry-related policies or procedures.
  • Increased sales revenue by developing and maintaining strong relationships with key clients.
  • Recruited, hired and trained staff members.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Evaluated suppliers to maintain cost controls
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Managed day-to-day business operations.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Delivered services to customer locations within specific timeframes.

Restaurant Manager

Sultan Cuisine And Bakery Restaurant
03.2015 - 01.2016
  • Oversaw food preparation and monitored safety protocols.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Coordinated catering events that showcased the restaurant's culinary talents while generating additional revenue streams through off-site services.
  • Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
  • Oversaw renovation projects that enhanced the aesthetic appeal of the restaurant space, increasing guest satisfaction.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Purchased food and cultivated strong vendor relationships.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Managed payroll, daily deposits, and cost controls.

Store Manager

Hometown Inc.
01.2013 - 03.2015
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.

Convenience Store Cashier

Sarisco Food Mart
01.2011 - 01.2013
  • Performed cash, card and check transactions to complete customer purchases.
  • Accurately completed charge logs and batched credit card reports at day end.
  • Confirmed stock levels and expiration dates of merchandise.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

Associate of Science - Engineering Science

Monroe Community College
Rochester, NY

Skills

  • Warehouse Operations
  • Teamwork and Collaboration
  • Long-haul driving
  • Cargo Handling
  • Strategic Decision-Making
  • Delivery Scheduling
  • Negotiation and Persuasion
  • Sales Tracking
  • Proficient in Microsoft Excel and Google Docs

Accomplishments

  • Established and own businesses
  • Generated over one million in sales in first year of operation
  • Led team of 10 staff members.
  • Safely driven over 150,000 miles of commercial driving over 5 year-period

Languages

English
Full Professional
Arabic
Full Professional

Timeline

Owner/General Manager of Operations

Equal Access Transportation
03.2017 - Current

Wholesale Distribution Owner

Yadi's Wholesale
03.2017 - Current

Restaurant Manager

Sultan Cuisine And Bakery Restaurant
03.2015 - 01.2016

Store Manager

Hometown Inc.
01.2013 - 03.2015

Convenience Store Cashier

Sarisco Food Mart
01.2011 - 01.2013

Associate of Science - Engineering Science

Monroe Community College

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Muayad Elkheder