Dynamic aviation technical specialist with a strong track record of enhancing operational efficiency and customer satisfaction. Skilled in building and leading high-performing teams, leveraging expertise to optimize maintenance processes and improve service delivery. Adept at managing complex aircraft technical requirements, ensuring regulatory compliance, and executing strategic problem analysis to drive continuous improvement and on-time performance.
Sr. Director of Maintenance overseeing maintenance operations for Citation aircraft within Textron Aviation.
Serving as the primary point of contact for customers, I manage all aircraft maintenance-related needs and technical inquiries. My responsibilities include overseeing scheduled, unscheduled, and A.O.G. maintenance activities, ensuring proper documentation of logbooks and aircraft records, applying warranty and parts/labor program coverages effectively, and verifying the accuracy of maintenance invoicing.
Manager of Aftermarket Maintenance Operations, responsible for customer engagement, addressing concerns, and accurately documenting squawks. Oversee aircraft drop-ins, U.A.D., and King Air crews to ensure efficient, high-quality maintenance and timely delivery, aligning with customer expectations and operational standards.
A&P Technician with expertise in aircraft maintenance, troubleshooting, and repair. Skilled in diagnosing and resolving mechanical and technician issues to ensure airworthiness and compliance with regulatory standards. Experienced in performing inspections, documenting discrepancies, and collaborating with teams to maintain efficiency and safety.
Led client engagements to address and resolve production logistics challenges, ensuring seamless operations and supply chain efficiency. Oversaw the strategic procurement of food and beverage products for import, optimizing cost, quality, and compliance with regulatory standards to drive business growth and operational excellence.
As Project Manager at Sanat Plastic, I led international procurement efforts, traveling to China to inspect and verify that purchased metal molds met precise specifications and quality standards. Additionally, I managed workforce allocation, optimized production workflows, and oversaw equipment maintenance to ensure operational efficiency, product quality, and seamless manufacturing processes.