Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mubarak Mohamad

Wichita,KS

Summary

Dynamic aviation technical specialist with a strong track record of enhancing operational efficiency and customer satisfaction. Skilled in building and leading high-performing teams, leveraging expertise to optimize maintenance processes and improve service delivery. Adept at managing complex aircraft technical requirements, ensuring regulatory compliance, and executing strategic problem analysis to drive continuous improvement and on-time performance.

Overview

21
21
years of professional experience

Work History

ProOwnership Maintenance Specialist Sr. (Remote)

Textron Aviation
10.2019 - Current

Sr. Director of Maintenance overseeing maintenance operations for Citation aircraft within Textron Aviation.


Serving as the primary point of contact for customers, I manage all aircraft maintenance-related needs and technical inquiries. My responsibilities include overseeing scheduled, unscheduled, and A.O.G. maintenance activities, ensuring proper documentation of logbooks and aircraft records, applying warranty and parts/labor program coverages effectively, and verifying the accuracy of maintenance invoicing.

Customer Service Manager

Textron Aviation
01.2017 - 10.2019

Manager of Aftermarket Maintenance Operations, responsible for customer engagement, addressing concerns, and accurately documenting squawks. Oversee aircraft drop-ins, U.A.D., and King Air crews to ensure efficient, high-quality maintenance and timely delivery, aligning with customer expectations and operational standards.

A&P Technician

Textron Aviation
01.2016 - 10.2017

A&P Technician with expertise in aircraft maintenance, troubleshooting, and repair. Skilled in diagnosing and resolving mechanical and technician issues to ensure airworthiness and compliance with regulatory standards. Experienced in performing inspections, documenting discrepancies, and collaborating with teams to maintain efficiency and safety.

Import Department Manager

KALAYE IMPORTS LTD.
08.2008 - 12.2013

Led client engagements to address and resolve production logistics challenges, ensuring seamless operations and supply chain efficiency. Oversaw the strategic procurement of food and beverage products for import, optimizing cost, quality, and compliance with regulatory standards to drive business growth and operational excellence.

Senior Project Manager

SANAT PLASTIC LTD.
01.2004 - 08.2008

As Project Manager at Sanat Plastic, I led international procurement efforts, traveling to China to inspect and verify that purchased metal molds met precise specifications and quality standards. Additionally, I managed workforce allocation, optimized production workflows, and oversaw equipment maintenance to ensure operational efficiency, product quality, and seamless manufacturing processes.

Education

Master Technician - Master Technician (CJ4)

FlightSafety International
Kansas
01-2023

Technician - Fj44-Series Engines

Williams International Line Maintenance
Detroit
01-2023

Technician - Technician Mastery (510, CJ3+, CJ4)

FlightSafety International
Kansas
01-2021

Bachelor of Science - Operations Management

Friends University
Wichita, KS
01-2015

CDL - Commercial Driver's License

Wichita Trucking School
Kansas
01-2015

Associate of Applied Science - Airframe & Powerplant

Wichita State University
Wichita, KS
01-2013

Skills

  • Team builder
  • Effective Communication Skills
  • Target Oriented
  • Effective Time Management
  • Proficient in Excel
  • SAP Proficiency
  • Salesforce and Power BI Integration
  • Advanced Scheduling Skills
  • CAMP and Traxxall Knowledge
  • Textron Client Support Management
  • Strategic Problem Analysis

Languages

Arabic
Limited Working
Persian
Limited Working

Timeline

ProOwnership Maintenance Specialist Sr. (Remote)

Textron Aviation
10.2019 - Current

Customer Service Manager

Textron Aviation
01.2017 - 10.2019

A&P Technician

Textron Aviation
01.2016 - 10.2017

Import Department Manager

KALAYE IMPORTS LTD.
08.2008 - 12.2013

Senior Project Manager

SANAT PLASTIC LTD.
01.2004 - 08.2008

Master Technician - Master Technician (CJ4)

FlightSafety International

Technician - Fj44-Series Engines

Williams International Line Maintenance

Technician - Technician Mastery (510, CJ3+, CJ4)

FlightSafety International

Bachelor of Science - Operations Management

Friends University

CDL - Commercial Driver's License

Wichita Trucking School

Associate of Applied Science - Airframe & Powerplant

Wichita State University
Mubarak Mohamad