Summary
Overview
Work History
Education
Skills
References
Timeline
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Mufsina Thayyil

Whitby,ON

Summary

Proven Merchandiser at Shoppers Drug Mart, adept in enhancing customer satisfaction and store aesthetics through effective stock rotation and maintenance. Excelled in utilizing PDT and MMS systems, demonstrating exceptional time management and interpersonal skills. Trained new staff, ensuring high standards in merchandising and customer service, contributing to a cohesive team environment.

Overview

3
3
years of professional experience

Work History

Merchandiser

Shoppers Drug Mart
08.2021 - 06.2024
  • Provided exceptional customer service, ensuring a positive shopping experience for all customers
  • Assisted customers with product inquiries, returns, and purchases
  • Updated pricing and signage to complete product displays and educate customers
  • Organized backroom products and followed Backroom Inventory Management (BIMI) processes
  • Uses PDT and MMS Systems to perform daily tasks
  • Maintained store cleanliness and organization, ensuring shelves were stocked and displays were visually appealing.
  • Conducted inventory checks and assisted in the ordering and restocking of products
  • Participated in training sessions to stay updated on product knowledge and customer service techniques
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store

Education

Bachelor of Science - Physics

Calicut University
Kerala
03.2013

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock Rotation
  • Pricing and shelf labeling
  • Retail knowledge
  • Store maintenance

References

Frank Orsini

Store Manager - Shoppers Drug Mart(Store#922)

Mob: 416-450-2452


Timeline

Merchandiser

Shoppers Drug Mart
08.2021 - 06.2024

Bachelor of Science - Physics

Calicut University
Mufsina Thayyil